Implementation-Conversion Analyst I

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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role:

The Implementation Conversion Analyst will support the NYCE and CULIANCE payment networks. They work independently on their assigned projects, and they are able to reprioritize their workload based on updates from management and changes in project statuses. They will coordinate with processors, addressing their needs and ensuring that they are on track to go live as scheduled. This involves reviewing project timelines, assessing implementation statuses, and resolving any technical or procedural issues that arise. The analyst conducts meetings with both external clients and internal teams, providing updates and aligning on requirements set by the network. Analysts will ensure that processors remain compliant with the network's standards. The analyst will keep updated documentation on project progress.

This is a hybrid position which requires to be onsite Tuesday, Wednesday and Thursday. With flexible working hours between 7:00 AM - 6:00 PM Eastern. Periodic off hours support is required for live day production changes.

Current and future sponsorship are not available for this position

About the team:

The NYCE Implementations team is currently comprised of four analysts that have been with FIS between 3 and 27 years. The team works with new and existing clients to provide support during certification testing and production installations.

What you will be doing:

In this role, you will be responsible for:

• Supporting multiple active projects
• Communicating with internal and external clients
• Troubleshooting certification and production installation issues
• Documenting project progress and issues

What you bring:

• Excellent Time Management
• Excellent Communication Skills
• Collaborates Well with Others
• Knowledge of Debits Networks and/or the Electronic Payments Industry
• Travel percentage for this role: 0%

Added Bonus if you have:

• Prior Implementation Conversion Experience in Payments

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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