Inventory Reliability Manager

Daimler Truck North America
parental leave, paid time off, tuition assistance, 401(k), relocation assistance
United States, Ohio, Canton
Apr 10, 2025
Inside the Role The Inventory Reliability Manager plays a critical role in ensuring inventory accuracy, stock integrity, and efficient returns processing to maintain on-time, error-free customer fulfillment at the Canton Parts Distribution Center (PDC). This position leads a team responsible for inventory control and quality assurance, including specialists focused on returns, stock discrepancies, and process improvements, as well as floor associates handling cycle counting and inventory validation. This team ensures that materials are accurately accounted for, shipments are fulfilled without issue, and quality concerns are addressed before they impact customers. The role works cross-functionally to resolve inventory discrepancies, strengthen supplier accountability, and implement process improvements that enhance operational efficiency. This is a hands-on leadership role requiring analytical problem-solving, operational excellence, and process improvement expertise to reduce inventory errors, prevent quality failures, and ensure the reliability of stock. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a starting salary range of $95,000 - $121,000 USD Pay offered dependent on knowledge, skills, and experience Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off. What You Drive Inventory Accuracy & Control Leadership Lead a team responsible for cycle counting, stock reconciliation, and inventory audits to maintain high stock accuracy. Oversee the investigation and resolution of inventory discrepancies, minimizing negative customer impact. Work with warehouse teams to reduce inventory errors through process improvements and system enhancements. Ensure cycle counting programs align with Daimler's operational and financial reporting standards. Quality Assurance & Returns Oversight Supervise specialists responsible for customer and supplier returns, inventory corrections, and process optimization. Ensure returns and quality discrepancies are processed efficiently to minimize customer downtime and operational delays. Conduct root cause analysis on supplier defects, mis-shipments, and inventory variances, implementing corrective actions to prevent recurrence. Operational Risk Mitigation & Reliability Improvements Utilize data-driven insights to identify trends in inventory accuracy, material flow disruptions, and recurring order errors. Partner with warehouse leadership and finance teams to align inventory reconciliation efforts with financial reporting requirements. Drive process standardization and compliance in returns processing, inventory audits, and quality investigations. Ensure that supplier and internal quality issues are addressed at the source, reducing the risk of customer order failures. Cross-Functional Collaboration & Customer Impact Partner with warehouse operations, finance, and procurement to resolve supplier-related inventory issues before they affect customers. Work closely with customer service teams to proactively manage and reduce fulfillment errors. Develop standard operating procedures (SOPs) for inventory reliability and quality issue resolution, ensuring alignment with Daimler's standards. Knowledge You Should Bring Education: Bachelor's degree in Business Administration, Operations Management, or a related field required. 3+ years of experience in inventory control, quality assurance, or warehouse operations in a high-volume distribution environment. Strong expertise in cycle counting, inventory reconciliation, and root cause analysis. Proficiency in SAP EWM, WMS, or similar warehouse management systems for inventory tracking and reporting. Experience in supplier returns, customer order resolution, and material flow optimization. Strong analytical skills with a focus on problem-solving, data-driven decision-making, and operational reliability. Ability to lead teams, implement process improvements, and drive accountability in inventory operations. An Exceptional Candidate Might Have Lean Six Sigma or APICS Certification (CPIM or CSCP preferred) for structured inventory and process optimization expertise. Experience leading continuous improvement projects in inventory control and quality assurance. Hands-on experience in preventing inventory-related customer service failures through proactive operational planning. Strong background in vendor negotiations and supplier accountability programs related to material defects and returns. Why Join? Drive customer confidence through inventory reliability by ensuring every part, every order, and every stock count is accurate. Lead a high-impact team of inventory control professionals and quality assurance specialists who play a critical role in warehouse efficiency and error prevention. Innovate and improve operations by leveraging data, analytics, and problem-solving skills to refine processes and drive operational excellence. Grow with Daimler as part of a company that values leadership development, process improvement, and operational excellence in global supply chain operations. LI-JN2 #LI-Onsite Where We Work This position is open to applicants who can work in (or relocate to) the following location(s)- Canton, OH US. Relocation assistance is not available for this position. Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving. Additional Information This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions EEO/Minorities/Females/Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.