Campus Operations Specialist

Are you someone who enjoys working with students face-to-face? Do you have experience in accounting and/or collections? Are you someone who thrives in a fast-paced environment? If so, we have an exciting opportunity for you to work in the Financial Aid Department at Universal Technical Institute!

Position Overview:

Jump into action and support our campus with student-facing accounting and operations! Collaborate with other service areas to ensure the smooth and consistent delivery of information. Handle payment transactions like a pro-billing, collections, and disbursements are your game. Plus, dive into the excitement of campus life by assisting with events like Orientation and Registration. Your role is key to keeping everything running smoothly and making the student experience unforgettable!

What We Offer:

$20 - $24 per hour
• Weekends OFF
• Paid Training
• FREE UTI or Concorde Tuition for you AND your Immediate Family
• Medical/Dental/Vision/Life Ins/STD & LTD Ins
• 401K, Paid Holidays, Paid Time Off
• Paid Parental Leave

Responsibilities

• Payment Processor and Customer Service: Guiding Students and Parents to Financial Clarity with Expert Advice and Exceptional Service
• Disbursements: Streamlining Refunds, Grant Awards, and Student Check Disbursements
• Collections: Managing Student Payments and Accounts: From Collection to Graduation, Ensuring Financial Accuracy and Timely Funding

Qualifications

• Education: High School Diploma or GED required
  • Associate's degree preferred
• Experience: 1-3 years of previous experience; preferably in an institution of higher education or in the customer service industry
  • Some accounting and/or general ledger experience preferred

• Communicate Effectively: Skilled in clear and effective oral and written communication with a diverse customer base, always maintaining a welcoming and friendly demeanor.
• Interpersonal skills: builds effective relationships, ability to work in a fast-paced environment, organized, high level of attention to detail and accuracy
• Technical Skills: Must have a good understanding of Microsoft Office programs and the ability to learn other systems

About Us:

It's all about the reputation. 55+ years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 5 technical schools. But it's not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We're on a mission to expand our reach and increase our impact, one life at a time, and that starts with yours...Come and be a part of our legacy!