Director, Talent Process & Policy Lead

salesforce.com, inc.
United States, Georgia, Atlanta
950 East Paces Ferry Road Northeast (Show on map)
Apr 22, 2025
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Employee Success Job Details About Salesforce We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. Position Overview Lead the operational implementation of our organization's key talent initiatives. This strategic role bridges the gap between strategy and execution, working across multiple stakeholders to design, implement, and scale processes and policies that enable efficient internal talent practices and innovation. Key Responsibilities Process Design & Implementation Develop and implement scalable mechanisms and processes for talent practices (products, programs, initiatives) across the organization Partner with legal, recruiting, compensation, and other key teams to ensure alignment and compliance Design end-to-end workflows that support efficient talent processes and prioritize business relevance, simplicity and impact Evaluate opportunities to leverage AI to enhance process efficiency, improve decision-making, and inform policy development, ensuring alignment with ethical and responsible AI principles Establish governance frameworks that balance speed, compliance, and employee experience stakeholder management Collaborate with business leaders, HR Business Partners, and functional teams to operationalize talent strategies Build strong relationships with key stakeholders to drive adoption and engagement Facilitate cross-functional working sessions to address obstacles and identify solutions Act as the operational liaison between strategy teams and implementation partners Stakeholder Collaboration & Policy Advocacy Collaborate extensively with business leaders, HR Business Partners, and functional teams to understand their needs and translate them into effective, business relevant talent processes and policies Build strong relationships with key stakeholders to gain buy-in and ensure the successful adoption of new and updated policies and processes Facilitate cross-functional discussions to gather input, address concerns, and ensure alignment on talent-related guidelines Act as a subject matter expert on talent processes and policies, providing guidance and interpretation to stakeholders across the organization Metrics, Compliance & Continuous Improvement Define key metrics to assess the effectiveness and impact of talent processes and policies Develop reporting mechanisms to track compliance with talent policies and identify potential risks or inconsistencies Analyze data and gather feedback to identify trends, opportunities for optimization, and the need for policy adjustments Drive a culture of continuous improvement by regularly reviewing and updating talent processes and policies to reflect evolving business needs and best practices Qualifications Skills & Competencies Experience in developing and implementing talent-related processes and policies within a complex organization Demonstrated AI and data literacy, including the ability to understand, interpret, and analyze data, and a working knowledge of AI concepts, applications, and limitations. Strong business and technology acumen, including familiarity with HR technologies, data analytics platforms, and emerging digital trends, and the ability to leverage technology to enhance talent operations. Strong analytical and problem-solving skills with the ability to translate strategic objectives into clear and actionable guidelines Exceptional written and verbal communication skills, including the ability to articulate complex information clearly and concisely Proven ability to navigate ambiguity, influence stakeholders, and drive results in a collaborative environment Leadership Demonstrated ability to influence without direct authority and build consensus across diverse teams Experience leading cross-functional initiatives related to process and policy development Track record of establishing clear frameworks and guidelines that drive consistent practices Ability to balance strategic thinking with a strong focus on practical implementation and operational impact Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. For New York-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Washington-based roles, the base salary hiring range for this position is $177,600 to $257,600. For California-based roles, the base salary hiring range for this position is $193,800 to $281,100. For Illinois based roles, the base salary hiring range for this position is $177,600 to $257,600. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.