Sales Representative - Service

As a Schindler Existing Installation Sales Representative, the candidate's role will be to pursue elevator and escalator service, maintenance, repair, and upgrade sales opportunities, as well as to build customer relationships to promote account retention and customer satisfaction. The successful candidate will be a person of character who embodies Schindler's ideals of honesty and integrity, who maintains an optimistic attitude, is assured of success, and is not afraid to take calculated risks to enhance revenue growth. This role is customer focused, and the selected candidate must be able to connect with people to form outstanding customer relationships in order to advance Schindler Elevator's presence in the marketplace thus ensuring achievement of the organization's financial goals.

ESSENTIAL FUNCTIONS:

* Participate in Company/Region/District professional development programs to enhance working knowledge of Elevator Company products, services and procedures.

* Meet and/ or exceed assigned sales and customer objectives.

* Negotiate contract terms favourable to Company.

* Establish favourable client relationships.

* Analyze customer needs and secure desirable business through application of Company products and services.

* Prepare estimates for the sale of Company products and services.

* Assist architects and/ or developers with application of Company products through layout data and specifications.

* Prepare and maintain required customer information and files in accordance with established procedures.

* Source, analyze, communicate and apply competitive data for competitive advantage to Schindler Elevator.

* Communicate to both customer and internal operations the necessary information so as to ensure customer satisfaction and meet sales cost objectives.

* Accounts receivable management for assigned accounts.

* Assess and follow customer complaints to satisfactory resolution.

Minimum Education Level:

Degree in Business Administration or Engineering preferred, or equivalent, and two years experience in elevator or construction related industry.

Other Special Requirements: Two years experience in elevator or construction related industry.

Possess knowledge of Company products, services and procedures, have negotiation skills and sales techniques required to sell Company products and services, understand operating environment, national and local code requirements as well as Company policies.

Functional / Technical Expertise:

Computer Skills:

* Required knowledge of softwares and/or any programs to be used including the level of expertise.

* Nature and complexity of problems required to be solved, and the level of analysis, independent judgment, and planning required to be used.

* Work with Owner and Building management in obtaining maintenance agreement, renewal of agreements as well as updates to their system either to meet new code requirements or through application of new technologies.

* Trying to expedite final payment on construction projects when the elevators are completed six months before the building is completed and the equipment is experiencing shutdown problems. Sales Representative must identify the shutdown problems and explain that the elevators are not designed to operate in a construction environment.

* Must have the necessary written and verbal communication skills, along with product application experience so as to coordinate complex negotiations, develop customer proposals, make effective presentations and close the sale at an objective price preference over competition.

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.