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Academic Success Coordinator

The Pennsylvania State University
United States, Pennsylvania, Harrisburg
Apr 03, 2025
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Russell E. Horn Sr. Learning Center at Penn State Harrisburg is seeking a student-centered professional to serve as an Academic Success Coordinator. The Academic Success Coordinator is a key support to the multi-unit retention efforts of the college. The Academic Success Coordinator serves all students with a special focus on multilingual students, international students, students facing academic difficulties, and students with academic accommodations. Through supporting the development of executive functioning and language skills, serving as an accountability partner, and being a key referral source to other support services, the Academic Success Coordinator supports students persisting each semester and to graduation.

This is an in-person, 9-month, 40-hour-per-week full-time equivalent (0.75 FTE) position with full benefits and the possibility of one day per week remote.

We are interested in individuals who a) understand the factors involved student persistence and retention, b) recognize the importance of developing resources and outreach strategies that meet students where they are c) can display both empathy and accountability in working with students, d) are committed to being engaged and collaborative in our unit, the college, and the university, and e) understand the unique needs of the populations being served by this position.

The Learning Center strives to be an inclusive unit that embraces the diverse student, staff, and faculty backgrounds and experiences at our college. The successful candidate for this position will be able to articulate the importance of diversity, equity, inclusion, and belonging in the work of student support, higher education, and society.

Duties:

  • Meet with students in one-on-one and group academic coaching sessions to support the development of effective study skills, test-taking strategies, time management, organizational skills, presentation delivery, and academic goals.

  • Provide additional support to students on Academic Warning, including holding mandatory one-on-one meetings.

  • Outreach to students based on instructor progress reporting throughout the semester.

  • Support multilingual students in their academic progress and success by delivering English language development sessions.

  • Collaborate with the Global Engagement Office to support international students' transition to American higher education structure and expectations.

  • Collaborate with Student Disability Resources to provide additional support to students with documented accommodations.

  • Supporting the First Year Seminar program by delivering presentations on writing ethics and academic integrity and other Learning Center topics.

  • Recruit, train, and supervise peer coaches and/or graduate assistants to support peer-to-peer development of success skills.

  • Develop and maintain academic success resources, including a Canvas course, presentations, brochures, study guides, etc.

  • Other duties as assigned.

Minimum qualifications:

  • Intermediate Professional: Bachelor's degree, 1+ years of experience in education, counseling, social work, coaching, or related fields, or Equivalency, an equivalent combination of education and experience accepted.

  • Advanced Professional: Master's degree, 3+ years of experience in education, counseling, social work, coaching, or related fields, or Equivalency, an equivalent combination of education and experience accepted.

  • Excellent verbal, written, presentation, and organizational skills.

  • Ability to manage concurrent projects.

  • Strong understanding of diversity, equity, inclusion, and belonging.

  • Experience with Office365 and relationship management tools.

Preferred qualifications

  • Master's degree

  • 4+ years of experience in education, counseling, social work, coaching, or related fields.

  • ESL/ELL training or certification.

  • Experience working with students facing academic difficulties.

  • Experience working with students with academic accommodations.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belongingthat supports both broad and specific equity initiatives, leverages theeducational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of thecommunity thrive. We value belonging as a core strength and anessential element of the university's teaching, research, and servicemission.

The salary range for this position, including all possible grades is:

$42,100.00 - $67,300.00

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO IS THE LAW

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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