Patient Care Coordinator

TEKsystems
$18.25 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Livonia
Apr 03, 2025
Description Shift: M-F; 8:30am - 5pm. Friday, 8:30am to 4:30pm This person will be sitting behind the front desk and will be responsible for addressing the needs of any customer that walks in to the facility. They will greet the customer and find out if they are there for an appointment or if they are a "walk in". They will have to pull up the customer's information on the computer and get them situated with what they need. They will have to enter information in the customer's profile and make sure all information is up to date and accurate. Once the customer is set up with the next steps this person will take another customer or catch up on any work that needs to be completed. When not with a customer, they will also be responsible for taking incoming calls. Once customers are finished with their appointment, or walk in visit, this person will have to check the customer out and make sure that they are leaving satisfied with the experience. They will have to support the team as well with any odd jobs that need to be done when they have some spare time. Skills Customer Service, CSR, Customer Service Representative, Admin, Admin Assistant, Administrative Assistant, Receptionist, Medical Admin, Medical Receptionist, Medical, Healthcare, Claims, Microsoft Office, Data Entry, Order Entry Top Skills Details Customer Service, CSR, Customer Service Representative, Admin, Admin Assistant, Administrative Assistant, Receptionist, Medical Admin, Medical Receptionist, Medical, Healthcare, Claims, Microsoft Office, Data Entry, Order Entry Additional Skills & Qualifications MUST HAVES: - At least 6 months of retail customer service experience. - Must start with Healthcare experience in front desk, reception, insurance verification, charting work. - Need someone that can calmly serve people. Emily needs someone that can maintain their calmness 100%. - Communication is key. Written and verbal. No slang. Pay and Benefits The pay range for this position is $18.25 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Livonia,MI. Application Deadline This position is anticipated to close on Apr 16, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.