Assistant Director, Deposit Operations

First Merchants Bank is seeking an Assistant Director, Deposit Operations to join our team! This position will manage teams by providing leadership on key assignments and projects aimed at improving process performance that achieve the strategic and tactical goals of the company. Provide strong leadership, management and direction to the operations staff to ensure delivery of superior quality service and results.

Essential Duties and Responsibilities:

• Team Management/Talent Development
  
  
  
  • Manage staff, including hire, train and mentor, evaluate performance, recommend salary adjustments and career changes, facilitate disciplinary counseling and terminations.
  • Utilize effective employee engagement, motivation and recognition techniques to support high performance and morale.
  • Coach and mentor staff to achieve departmental and personal goals and improve the overall performance of the department.
  
  
  
  
• Quality Control
  
  
  
  • Develop, implement and maintain metrics for monitoring effectiveness and quality that will enable management to make sound quality decisions.
  • Ensure the execution of corrective actions and ongoing compliance with established expectations.
  
  
  
  
• Risk Management
  
  
  
  • Ensure sound auditing procedures and controls, compliance with regulatory requirements, and adherence to all documented key controls.
  • Continually evaluate operational practices and procedures. Identify internal and external risk and opportunities, making recommendations to Senior Management as appropriate.
  
  
  
  
• Project Management
  
  
  
  • Represent the Deposit Operations team on all appropriate committees and projects as required.
  • Coordinate and lead activities for mergers and acquisitions (M&A) activities related to Deposit Operations.
  
  
  
  
• Strategic Planning/Process Improvement
  
  
  
  • Develop departmental strategies to grow services and better align resources around service and support.
  • Ability to assess current state and provide recommendations to management for opportunities to enhance and optimize processes.
  • Assist with budget and tactics preparation for the department. Identify gaps to planned performance and implement tactics to close those gaps.
  
  
  
  
• Vendor Management
  
  
  
  • Manage operational vendor relationships following the documented Vendor Management Policy.
  • Manage costs associated with services and operations as assigned.
  
  
  
  

To be successful in this position, we require the following:

• High school diploma or equivalent (GED).
• A minimum of eight (8) years of banking experience within an operations environment.
• Previous management and leadership responsibility.

The following would be a plus:

• Bachelor's degree in business, management or a related field.
• MBA or other advanced degree.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!