Deposit Operations Analyst

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Position Summary

The Deposit Systems Analyst will serve as a liaison between Deposit Operations teams and Intelligent Automation for RPA bots supporting Deposit Operations. This person will be the primary contact, systems analyst, and system administrator for CIF and Deposit document exception tracking application.

Essential Duties and Responsibilities

• Assesses automation opportunities from a business unit perspective and work with the Intelligent Automation team to develop solutions.

Design and analysis of automation deployments for Deposit Operations.

• Proficient in driving best practice design - identifying reusable components, queues, configurable parameters.
• Understands all stages of an Automation journey and coordinates with the SME and RPA developer in each stage.
• Rigorously execute automation testing for Deposit Operations, user acceptance testing. Responsible for knowledge transfer.
• Forwards higher complexity issues to relevant teams.
• Monitors RPA exception reports and ensures each Deposit Operations team promptly responds.
• System admin for selected CIF and Deposit document exception tracking tool.
• Ensures that all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training.
• Performs other duties and responsibilities as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Skills
  • Ability to read and comprehend simple instructions, short correspondence and memos.
  • Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations.
  • Ability to write simple-to-business correspondence, routine reports, and procedures.
  • Ability to effectively speak, respond to questions, and present information to the following: one-on-one /small groups, customers, employees, clients, managers, top management, public groups, board of directors, and the general public.

• Education and/or Experience
  • BS/BA Degree (four year) from an accredited university/college AND
  • Two plus years of experience as an Application Analyst or similar role.

• Computer Skills
  • MS Office programs
  • Jack Henry SilverLake preferred

• Certificates, Licenses, Registrations
  • None

• Other Qualifications (including physical requirements)
  • Strong oral and written communication skills.
  • Strong organizational, problem solving, and planning skills with the ability to set priorities.
  • Must have working knowledge of mid-range or mainframe computer operating systems (preferably AS400); software and workflow design preferred.
  • Must have microcomputer knowledge (use of database and Microsoft networking operating systems, documents, and spreadsheets.)
  • General banking knowledge preferred.
  • Ability to comprehend process mapping.

Other

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties and responsibilities may change at any time with or without notice.

Skills Training:

• Critical Thinking, Reading Comprehension, Systems Analysis,
• Communication, Decision Making, Problem Solving, Project Management

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.