Communication Strategist Intern

Are you a strategic thinker? Do you have an interest in content strategy, CRM, media planning and/or marketing automation? And can you see yourself defining world-class customer experiences and campaign architectures across the customer lifecycle for some of the world's leading brands? Then you might be the Communications Strategist Intern we're looking for!

As a Communications Strategist Intern, you will be part of the Experience Design & Communications Team, working on projects for global clients, gaining a thorough insight into their businesses.

You will learn to define customer journeys, trigger programs and experiences in all shapes and sizes with tasks that include:

• Identifying gaps and opportunities throughout the customer journey and define how to fill/leverage them.
• Defining cross-channel campaign architectures for both automated and calendar driven campaigns.
• Planning of relevant content for always-on marketing.
• Leveraging personalization technology to deliver relevant experiences throughout the customer lifecycle.
• Working closely with senior strategists, creatives and UX designers to make your strategies come to life.
• Working closely with our Data Scientists to define triggers and experimentation frameworks.
• Providing ongoing optimization recommendations by leveraging consumer insights.

You will join a tight-knit team where Strategists work side-by-side with creatives, UX Designers, Project Managers, Data Scientists and Developers. You will get plenty of opportunity to hone your expertise and experience while further developing your professional skillset. The working climate is geared towards letting great minds produce brilliant work.
An important part of being an employee in VML MAP is also to be a culture bearer and someone who enjoys being surrounded by amazing colleagues. Therefore, we believe it is essential that you can work on-site most of your time.

The ideal candidate will be interested in CRM, loyalty, marketing automation, and omni-channel strategy.

In addition, you will be:

• Pursuing a bachelors degree in Communications/Advertising, data analytics, sociology or equivalent program.
• Have knowledge of marketing automation platforms such as Adobe Marketing Cloud, Salesforce Marketing Cloud, Braze or HubSpot (or similar).
• Have excellent writing and communication skills.

This role is open to students with legal authorization to work in Texas, US and who are currently pursuing their studies

Startdate: June 3rd, 2025
Salary: 20$/hourly

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM.With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric.Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

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