Commercial Support Officer (IPT)

GKN Aerospace Inc
United States, Connecticut, Cromwell
Apr 01, 2025
Fantastic challenges. Amazing opportunities. GKN Aerospace is reimagining air travel: going further, faster and greener! Fuelled by great people whose expertise and creativity sets the standards in our industry, we're inspired by the opportunities to innovate and break boundaries. We're proud to play a part in protecting the world's democracies. And we're committed to putting sustainability at the centre of everything we do, opening up and protecting our planet. With over 16,000 employees across 33 manufacturing sites in 12 countries we serve over 90% of the world's aircraft and engine manufacturers and achieved sales of 3.35 bn.in 2023. There are no limits to where you can take your career. Job Summary Provide Commercial expertise and support to specific customer local team. Work to ensure the management and resolution of commercial issues on a day to day basis such as commercial change management, support local level bids and proposals. Informs the Programme IPTs of contractual obligations and boundaries. First point of escalation for customer purchase order or contractual issues internally and from customer. Job Responsibilities Receive incoming customer orders/releases. Review existing orders, part numbers, revision levels, quantities, dates and etc. Validate proposed budgets and release work authorizations Receives incoming customer orders/releases and pulls existing GKN paperwork. Reviews existing order/releases for accuracy in addresses, part numbers, revision levels, quantities, dates, etc. to release from customers. Creates new order/line items as determined necessary. Receive all incoming requests for proposal. Coordinate all internal activity required to respond. Assist with pricing models, financial analyses and validation of pricing actions. Assist in preparing compliant proposal packages for submission to the customer Contract administration, including coordination of changes with the customers, assistance in cash collection and other administrative matters Interact with customers and internal company disciplines as needed insuring contract compliance. Develop any reports, usually on order/ship history, as required. Maintains pricing. Checks for pricing discrepancies from master listing on each order as they occur and notify Account Manager. Maintains training to retain proficiency in all duties. Recommends and implements process changes to improve efficiency and responsiveness. Completes order acknowledgment in appropriate venue as required by customer Performs other duties as assigned. Such as closing production orders, and assists other departments when necessary. Job Qualifications We'll offer you fantastic challenges and amazing opportunities. This is your chance to be part of an organisation that has proven itself to be at the cutting edge of our industry; and is committed to pushing the boundaries even further. And with some of the best training on offer in the industry, who knows how far you can go? A Great Place to work needs a Great Way of Working Everyone is welcome to apply to GKN. We believe that we can only achieve our ambitions through a coming together of diverse minds who enjoy collaborating in an inspirational environment. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we've created a culture where everyone feels welcome to contribute. It's a culture that won us 'The Best Workplace Culture Award'. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We're also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know. We arethe place where human dreams, plus humanendeavour, shape the future of aerospace innovation and technology.