Briefing Manager/Customer Experience Manager

The award-winning Juniper Executive Briefing Program is growing fast and we're looking for briefing and customer engagement professionals who want an exciting role with great growth potential with a friendly, supportive and positive team.

We're seeking collaborative colleagues who want to create outstanding experiences via customized customer briefings and other executive and experience programs led by our team. Our high-visibility program is well-funded, widely respected and highly utilized by stakeholders and our physical briefing environment is current, polished and visually inspiring.

This role is ideal for those who thrive in planning and delivering exceptional executive level customer briefings and would be best for an early to mid-career briefing professional.

The responsibilities of the role include standard briefing requirements such as the design, development and execution of all aspects of customized executive briefings on Juniper strategy, products, and solutions.

• You will own the full executive briefing experience end-to-end which includes developing strategic briefing agendas of high-level complexity - agendas are both strategic and technical and fully customized to specifically align with customer and business objectives. You'll pull together the right mix of attendees from C- level executives to technical speakers to deliver a highly valuable and customized customer event; you will manage pre-planning and pre-brief discussions with sales teams and customers to clarify customer and account team objectives
• You will engage, manage, and develop positive and collaborative relationships with internal resources and subject matter experts across various organizations; refine briefing documents and presentations to ensure message alignment
• You will actively participate in problem solving and planning sessions that support high quality procedures for briefing planning and execution. May also manage additional customer events in support of Juniper Networks strategic priorities.
• You will work with fellow Briefing/Customer Engagement professionals and cross-functional teams in growing programs that support the innovative Juniper briefing experience.
• Knowledge of BriefingSource software is highly desired
• Experience building briefings for a networking company is a plus

Minimum Salary: $96,000.00

Maximum Salary:$137,000.00

The pay range for this position is expected to be between $96,000.00 and $137,000.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.