About The Role
As part of the Enterprise Project Management Office (EPMO), this position partners with business owners/teams and leverages project management best practices and leading tools to assist in driving consistent delivery of programs and projects. This position is a strategic resource to help drive value for customers and employees while considering and planning for enterprise-level impacts. Builds and continuously develops relationships with bank users, all levels of management, and vendors to increase the operational capability of the EPMO to deliver our offered services. This position is considered a representative of the EPMO to all levels of bank groups and management, and professionalism and diplomacy to gain trust is critical to the success of the position. The EPMO Manager is a leader in the EPMO and leads a team of internal and contract program and project managers. Recruits, develops, manages, and directs the activities of the team. Develops and maintains program and project management methodologies and procedures. Ensures program and project management procedures are consistently followed within the team. Ensures projects accomplish intended outcomes. Leads resource planning activities to determine available resources for inflight and future projects. Maintains satisfactory ratings on audits and serves as a central source during audits. This is a Corporate position which may be located at an available bank division location across our eight-state footprint in AZ, CO, ID, MT, NV, UT, WA, or WY. The entry for this position is $128,019.63/ per year (calculated for Kalispell, MT). All compensation offers are analyzed individually and take into consideration multiple factors including but not limited to geographic location, years of experience, and educational background.
*Provide leadership and supervision of program and project management team. Hire, train, and coach an effective program and project management team to ensure projects meet the needs of the organization. Ensure team provides excellent customer service. Ensure staff communicates and collaborates effectively within the group, as well as with corporate and division groups. Direct job assignments appropriately among projects and other work. Manage departmental overtime to ensure important work is completed while at the same time in a cost efficient manner. Complete employee performance evaluations. |
*Work with the team to develop and maintain program and project management methodologies and procedures, including tools and templates, that include industry best practices and meet the requirements of the FFIEC handbook. Train and coach staff in the proper application of these procedures as needed to mature program and project management in the organization. |
*Monitor active projects to ensure that all projects are properly managed, from beginning to end, according to established procedures. Ensure that projects deliver the outcomes that the company is trying to accomplish and are executed within agreed upon time, budget, and scope. Ensure that the transition from project to daily operation is managed effectively and that lessons learned are conducted timely. Ensure KPIs are identified and developed to measure progress and project success. Monitor project status reporting and complete monthly executive reporting. |
*Partner with corporate departments and EPMO leadership to maintain relationships and ensure needs are being met in active projects. Evaluate and adjust resources as needed to ensure success of projects. Responsible for resource planning with the EPMO and business units. Lead big room resource planning with business units to identify available internal resources to be assigned to in flight projects and future projects. Make recommendations for staff augmentation. |
*Ensure preparedness for and be accountable for audits. Serve as a central source for examiners during audits. Maintain satisfactory ratings and results on all exams/audits, and follow up timely on remediation efforts assigned to department. Adhere to and support the use of governance, security and risk management practices throughout the company, including completing Risk and Control Self Assessments (RCSA). |
*Must comply with all company policies and procedures and all applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Must complete the assigned online training courses and achieve a passing score by due date. |
About You
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
Education |
Required/Preferred |
Education Level |
Description |
Required |
Bachelor's Degree |
Bachelor's Degree in Business or a business-related discipline, such as organizational management, marketing, finance, or information technology. |
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Experience |
Required/Preferred |
Experience Level |
Description |
Required |
7 years |
A minimum of 7 years of work experience as a project manager, including management of large, complex projects in a banking or business environment. |
Required |
5 years |
A minimum of 5 years of management and/or supervisory experience leading and developing a team in a banking or business environment. |
Required |
Advanced / Specialized Knowledge |
Experience working with various project management methodologies (i.e. Waterfall, Agile, Scrum) and tools (i.e. Microsoft Project, Workfront, Azure Dev Ops). |
Required |
Advanced / Specialized Knowledge |
Advanced knowledge of banking/financial services. |
Preferred |
5 years |
Experience managing program and/or project managers. |
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Would an equivalent combination of relevant education and work experience be considered?: Yes |
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License/Certification |
Required/Preferred |
License/Certification |
Description |
Required |
Project Management Professional |
Project Management Professional (PMP) active certification. |
Preferred |
Program Management Professional |
Program Management Professional (PgMP) certification. |
Preferred |
Other Relevant Certification |
Agile, SAFe, Scrum, or similar certifications. |
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Required Skills and Abilities |
*The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a significant level of influence and trust. Obtaining cooperation and agreement on important outcomes via frequently complex, senior level dialogues, as well as a professional level of written communication skills are essential to the position. |
*A significant level of trust, credibility and diplomacy is required. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. |
*Demonstrate diplomacy, professionalism, solid leadership skills, strong personnel management skills, and proven ability to lead teams to successful outcomes. |
*Ability to work both independently and in a team-oriented, collaborative environment. |
*Ability to conform to shifting priorities, demands, and timelines through analytical and problem- solving capabilities. |
*Ability to learn, understand, and apply new technologies, techniques, and procedures. |
*Excellent customer skills. |
*Excellent relationship development skills, with the ability to balance work and interaction with bank and corporate stakeholders using a customer-oriented attitude. |
*Highly self- motivated and directed. |
*Ability to effectively prioritize and execute tasks in a high-pressure environment with minimal supervision. |
*Employee must be capable of interacting calmly and professionally with a variety of people from diverse backgrounds at various levels within and outside of the organization. |
*Employee must be capable of regular, reliable, and timely attendance. |
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Additional Requirements |
Travel |
Up to 10% travel required: (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing. |
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Working Conditions |
Environment: Indoors, a climate-controlled shared work area. |
Noise Level: Minimal noise. |
Lifting: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. |
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Vision |
Close visual acuity to prepare and analyze data and figures, view a computer terminal, and read the computer screen, printed materials, and handwritten materials. |
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Physical Activities |
Physical Activities |
Frequency |
Balancing: Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. |
Infrequent - rare. |
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. |
Infrequent - rare. |
Crawling: Moving about on hands and knees or hands and feet. |
Infrequent - rare. |
Crouching: Bending the body downward and forward by bending leg and spine. |
Infrequent - rare. |
Feeling: Perceiving attributes of objects such as size and shape, temperature or texture by touching with skin, particularly that of the fingertips. |
Infrequent - rare. |
Fingering: Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand as in handling. |
Daily. |
Grasping: Applying pressure to an object with the fingers and palm. |
Infrequent - rare. |
Kneeling: Bending legs at knee to come to a rest on knee or knees. |
Infrequent - rare. |
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. |
Infrequent - rare. |
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. |
Infrequent - rare. |
Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. |
Infrequent - rare. |
Repetitive Motion: Making substantial movements (motions) of the wrists, hands, and/or fingers. |
Daily. |
Stooping: Bending body downward and forward by bending spine at the waist. |
Infrequent - rare. |
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What We Offer
COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes, but is not limited to medical, dental, vision, and life insurance, a health savings account option, an Employee Assistance Program (EAP), a health rewards program, a 401(k) retirement savings plan, discounts on banking products and services, Paid Time Off (PTO) and holidays. Visit our website for more details! COMPANY OVERVIEW: We are a family of banks whose unique local presence reflects the communities we serve. We welcome the opportunity to grow and change as our customers and communities do the same. Read our story, learn about our banks, and experience life at Glacier Bancorp, Inc. all from our website. Check it out! We are an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US. No Recruiters or unsolicited agency referrals please.
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