Summer Records and Enrollment Services Assistant

Hours will vary Monday - Friday between the hours of 8:00 AM - 4:00 PM based on office needs.

Employees will be required to work on the below dates from 9:00 AM - 4:00 PM to assist with New Student Orientation registration -

*Monday, July 7 - Tuesday, July 8

*Monday, July 14 - Tuesday, July 15

*Monday, July 21 - Tuesday, July 22

*Monday, July 28 - Tuesday, July 29

*Thursday, July 31 - Friday, August 1

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

The Office of the University Registrar ( OUR) serves several key duties as set from the Faculty Code of University Government:

1) OUR serves as the keeper of the academic records of all students registered in the University and issues official transcripts and reports of such records; 2) conducts the registration of all students in the University; 3) prepares and publishes the class and examination schedules; and 4) administers the faculty regulations relating to the removal of academic deficiencies incurred in this University and to compliance with probation and readmission requirements.

To fulfill these duties the office has following core service areas for and on behalf of the university community, including students, alumni, administration, faculty, staff, and other constituents.

- Classroom Scheduling
- Curriculum/Student Information System Academic Structure
- Degree Audit/Graduation
- Records and Enrollment
- Student Data/Reporting
- Training, Provisioning and Documentation
- FERPA/Regulatory Compliance Oversight

The University of North Carolina at Chapel Hill seeks hard-working, caring professionals to fill a temporary Summer Records and Enrollment Services Assistant position in the Office of the University Registrar. The Summer Registration Assistant will assist incoming first year and transfer students with course registration during summer orientation sessions; provide great care in welcoming guests at the front desk, answering phone calls, responding to emails, and other office duties; and perform other office tasks as assigned by the Summer Workers Supervisor for Records and Enrollment Services and other office leaders.
The selected candidate must be flexible with their work schedule and must be available to work during the required orientation registration dates listed in the work schedule section of this job posting. Work hours will average 25-30 hours per week pending business needs.
Successful candidates will demonstrate an ability to solve problems; think critically; work well with colleagues, students, parents, and educators and treat all with great care; effectively prioritize work and manage time; demonstrate sound judgment; and speak and write clearly and persuasively.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Must have an understanding of customer service and the ability to multi-task and meet deadlines. Excellent attention to detail and a willingness to learn are key to success in this position. Candidates should also have strong communications skills, organizational skills, and the ability to problem-solve and apply policies and procedures to resolve complex situations.

Experience working with the public in a university setting is preferred. Experience updating student records in a student information system such as PeopleSoft within a higher education setting is preferred.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.