Commercial Sales Representative

Welcome to the intersection of energy and home services. At Airtron, we're driven by our passion to create a smarter, cleaner and more connected future.

At Airtron, we're more than just a heating and air conditioning installer and service provider. We're a family of hard-working and dedicated technicians, residential installers, warehouse workers, dispatchers, customer service representatives, project managers, estimators, controllers, executives and more. We invite you to join us and experience the rewards of bringing a smile to our customers' faces every day.

Job Summary:

The Commercial Sales Representative is responsible for driving sales in the commercial equipment installation and service repair sector. This role involves managing sales leads, overseeing the scheduling of service, repairs, and installations, and ensuring seamless communication with technicians to ensure high-quality work and customer satisfaction.

Essential Duties/Responsibilities:

• Responsible for ordering materials and maintaining efficient schedules for preventive maintenance (PM) and service work
• Generate new sales and manage existing accounts for commercial equipment installation and service repairs
• Serve as the primary point of contact for clients, addressing inquiries, offering solutions, and maintaining strong customer relationships
• Oversee the service and repair jobs, ensuring technicians perform quality work and address customer concerns promptly
• Communicate daily with technicians to ensure proper job execution and troubleshoot any issues that may arise during installation or service
• Ensure timely procurement of necessary materials and equipment required for installations, repairs, and service jobs
• Maintain accurate records of sales, job progress, and customer communications, reporting on status to management as necessary
• Work closely with the internal team, including technicians and management, to ensure smooth execution of projects and customer satisfaction
• Track and report on performance metrics, including sales figures, job completion rates, and customer feedback
• Engages and partners with third party lead generating team to promote sales growth
• Manages, processes, and tracks all incoming lead, follows up with open leads
• Ensures the accuracy of all reports and accounting records
• Continually searches for ways to improve results and effectiveness
• Follows all company policies and procedures, including but not limited to safety
• Other duties as assigned

Minimum Requirements:

• 1+ years of sales/customer service or related experience
• High school diploma or GED
• Intermediate computer skills and able to use Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Must be able to communicate in English effectively, both verbally and in writing
• Excellent verbal and written communication skills
• Valid driver's license required

• Ability to work overtime with little notice; weekend hours may occasionally be required

Preferred Qualifications:

• 3-5 years of sales experience within a construction/HVAC or home services environment
• Proven track record of meeting or exceeding sales targets and receiving positive feedback

Additional Knowledge, Skills and Abilities:

• Consultative and collaborative selling approach
• Ability to follow through on commitments to customers, internal and external
• Must be organized and able to coordinate a large volume of requests
• Proactive mindset
• Mechanical aptitude
• Strong orgazanitonal skills, attention to detail and the ability to multi-task
• Ability to work independently and as part of a team
• Strong work ethic and ability to demonstrate consistent and effective leadership behaviors
• Capable of making good judgments/decisions.
• Willingness to learn and be a part of a team
• Positive attitude and a team player
• Ability to build positive relationships with customers, both internal and external
• Willingness and ability to work collaboratively with all levels of the organization.
• Safety mindset and acceptance of a safety culture
• Related experience may be substituted for education

Working Conditions:

• Open office environment
• Fast-paced environment

Physical Requirements:

• Must be able to lift/move up to 20 pounds frequently
• Frequently performs tasks requiring bending at the waist, kneeling or crouching
• Must be able to adhere to long periods of standing, walking or sitting
• Ability to hear, understand and distinguish speech and/or other sounds to operate phones or other office equipment safely.
• With natural or corrected vision, able to see and focus for close, distance, peripheral vision with normal depth perception
• Ability to express or exchange ideas by means of the spoken word to impart oral information to others
• Ability to enter text or data into a computer by means of a traditional keyboard or 10-key numeric keypad
• Must be able to use arms and hands to reach overhead, signal, grab, hold, lift, turn, push and pull objects and tools

Airtron is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.