Project/ Program Manager

Onsite Project/ Program Manager

About Cognizant's Industry Solutions Practice:

We offer industry-specific solutions and digital expertise across various sectors. These include business process services, digital after-market services, and digital order management. We offer CMT (Communications, Media & Technology) business process services that focus on engaging customer experiences and increased efficiencies. We help clients rethink how they create value, innovate, and grow by combining business and process expertise with intelligent digital platforms to optimize business operations. As leaders in next-gen business process services and automation solutions, we partner with our clients to build modern operations that are fast, efficient, and human-centered to help them achieve a competitive advantage. We also partner with companies in communications, media, and technology to create data and AI solutions that align with business objectives and generate desired outcomes.

Job title: Project/ Program Manager

Job Location: Durham, North Carolina

Duration: Fulltime with Cognizant

The Role:

Cognizant is looking for an experienced and seasoned Project / Program manager to handle a large-scale teams & a premium Client for on of the most prestigious program having AI solutions. As a project / program manager, you will be responsible to manage client expectations, drive synergies between client & the project team, ensure timely delivery & manage end to end project deliverables, drive stake holder meetings and various status reviews and ensure the success of the project.

Responsibilities:

• Set up & Ensure program goals and objectives are and remain aligned to the overall strategic objectives of the organization.
• Set up the program and then manage it ensuring that it is performing according to the plan
• Developing a comprehensive project plan, including scope, objectives, timelines, resources, and budget.
• Collaborating with stakeholders to define project requirements and ensure they are clearly understood.
• Identifying and allocating the necessary resources (people, tools, equipment) to support the project.
• Identifying potential risks and developing mitigation strategies
• Define the delivery of the recommended plan
• Leading and motivating the project team, providing guidance, and resolving conflicts.
• Leading and motivating the project team, providing guidance, and resolving conflicts.
• Tracking progress against the project schedule and taking corrective actions when necessary.
• Monitoring project costs and ensuring adherence to the budget.
• Monitoring and managing identified risks throughout the project lifecycle.
• Maintaining open and effective communication with stakeholders, managing expectations, and addressing concerns.
• Regularly monitoring project progress, identifying issues, and implementing solutions.
• Managing changes to the project scope, schedule, or budget.
• Ensuring all project deliverables are completed and accepted, and that the project is formally closed.
• Maintaining accurate and up-to-date project documentation, including plans, reports, and lessons learned.
• Evaluating the project's success and identifying areas for improvement.

Qualifications

• Experience in managing large teams
• Must have strong client facing and client management experience
• Must have very strong SDLC & project managements experience
• Develop and maintain a strategic approach to client relationships, positioning our team as trusted advisors and partners in their success.
• Manage Financial budgets & project profitability, ensuring sustainable growth.
• Diverse experience in managing complex implementation projects in digital space or AI based solutions
• Must have experience in ensuring timely delivery of projects with the highest standards of quality and comply with relevant industry regulations and best practices
• Drive innovations and organization initiatives by incorporating new features, technologies, and methodologies.
• Empower the managed services team with the tools, training, and support needed to excel in their roles and deliver exceptional service.
• Excellent communication skills and participates actively in team discussions.

Salary and Other Compensation:

The annual salary for this position is depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

www.cognizant.com

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