Credit System Associate Administrator

Work Location:

800 Philadelphia Street

Indiana, pa 15701

Work Hours:

Monday - Friday

8:00am - 5:00pm

Additional hours as needed to fulfill the needs of the department.

Function: Completely responsible for system administration for any Credit related software packages; to include research, purchase, implementation, deployment and ongoing system maintenance and user support. Provides consulting assistance to various business lines to determine administered software needs to ensure maximum system utilization by all users.

Duties and Responsibilities:

• Provides system administration support for Credit related software, as defined below:
  • Assist Project Management in all identified tasks for Software Projects - Researching, purchasing, implementing and deploying any Credit related Software (i.e. Loan Management software, Stress Testing software, Floor plan software, etc.).
  • Assist associated departments and/or Project Management in the development, testing and implementation for the software and all associated required documentation.
  • Responsible to work in conjunction with IT and the Business Continuity liaisons to create system/software backup and disaster recovery plans. Responsible for maintaining and updating these documented plans ongoing, as needed.
  • Ongoing support for Credit related system software by obtaining and maintaining expert knowledge in the associated software administrative or user functions to include:
    • Responsible for all current and future system/software features and functionality and communicating to system users regarding software features and functionality.
    • Responsible for implementing system/software changes, to include vendor software updates or bank defined changes to system parameters. Test system/software to validate changes, working in conjunction with system users for assistance. Create and maintain documentation for system/software change management to specified audit requirements.
    • Responsible to maintain vendor relationship.
    • Responsible to support users to include audits/reviews of supported software for associated areas to determine system needs and assessment of departments' optimization of the software capabilities.
    • Responsible to train internal staff users with upgrades to system/software functionality or replacement personnel, after initial software implementation.
    • Responsible to interface with IT regarding any scheduled system updates and security admin for system user access.
• Work with Credit System Administrator(s), nCino Salesforce System Administrator(s), and the Credit System Administration Manager in the design, implementation, and management of creative and complex tracking solutions for various Credit related areas, including Managed Assets, Secured Credit, Credit Analysis and other related areas as it pertains to the loan portfolio and credit risk data.
• Provides report writing and production services to requesting areas using advanced analytical software programs, including: Support Credit software, nCino, Excel, Access, Monarch and others.
• Responsible to interface with internal audit, external auditing consultants, as well as regulatory agencies concerning all software administering.
• Maintains a good working relationship with all bank employees, including departmental and senior management, as well as external software vendors and previously mentioned audit and regulatory representatives.
• Performs other duties and participate in special projects as assigned.

Education:

Requires a four-year degree in business, accounting, finance, economics or statistics or a combination of education and equivalent work experience.

Experience:

Two to five years' general and two to five years specialized experience is required.

Physical Demands:

Operates a keypad device 95% of the day. Operates office equipment 5% of the day. Sitting is required 8 hours per day while working at the computer. Requires the use of manual dexterity skills for typing up to 60% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary Range: