Front Desk Supervisor - The Westin Monache

Mammoth Mountain
401(k)
United States, California, Bishop
Mar 27, 2025
Year Round LIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it? More about the benefits and perks of your adventure here: Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts Discounts on ski/snowboarding lessons Friends and Family vouchers Retail & Food discount Equipment Rental discount 401k with company match Healthcare Dental Vision PTO for benefit eligible employees Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide Offers of employment may be contingent upon successful completion of a background investigation. A little about this position:* The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations. This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided. Represents management in solving guest problems and implements company policy when management team is not available. Requirements: High School or equivalent education required 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar 1-year experience in leadership role in hospitality or equivalent Strong interpersonal and problem-solving skills Ability to multitask in a high-volume setting Strong computer skills Lightspeed and GXP experience beneficial Marriott/Starwood experience beneficial Knowledge of hospitality industry Ability to effectively present information in a one-on-one setting or in a group Basic cash handling skills required Hourly pay rate: $22.50 to $24.40