NOC Technician

TEKsystems
$35.00 - $40.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, D.C., Washington
Mar 26, 2025
Description Network Operations Center members are the first line of defense on alerting and monitoring across a wide network of Palantir products and installations. Our Network Operations Center members are entry-level systems administrators with a strong work ethic and drive to scale their own abilities across their domain. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role you'll be someone who is able to rapidly adapt and learn how to operate the front and back end of new products and processes. You'll be responsible for driving availability of our most critical user environments through direct technical support and high signal collaboration with Palantir Engineers and Developers. Core Responsibilities First line for monitoring and alerting on Palantir's production user environments. Drive High Availability of the deployed products and provide signal around product bugs and issues. Enable continuous delivery of Palantir product bundles through data transfer operations and patch deployment. Work with remote and local Palantir engineers in debugging product issues across a wide network of environments. Provide direct user support to a large group of geographically dispersed users. Provide diagnostic signal to developers on product performance and data health through log retrieval and administrative workflows. Wide knowledge of Palantir's core product's in order to perform Front end and Back end Administrative tasks and User Management. What We Require 8570 Compliant Certification(Sec +, CISSP, etc.). Hard working and professional, with the ability to multi-task and prioritize tasks in a timely and purposeful manner. Adaptable learner that can adopt new processes and workflows. Hardware and Software troubleshooting fundamentals. Strong verbal and written communication skills, with an enthusiasm for in working in a highly-collaborative setting - sharing best practices, lessons learned and assisting where gaps exist. Active US DOD Secret or Higher Security Clearance. What We Value Experience working direct customer support or internal team support. Experience with monitoring systems such as Nagios. Basic Linux experience, scripting experience (Bash, Python, PHP, etc.) and TCP/IP networking fundamentals. Experience with cloud-based hosting platforms like AWS or Rackspace/OpenStack. Skills* TS, NOC, Linux Top Skills Details TS, NOC, Linux * This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) * Because an active or interim DoD clearance is required, U.S. Citizenship is required Pay and Benefits The pay range for this position is $35.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Washington,DC. Application Deadline This position is anticipated to close on Mar 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.