Benefits Specialist

Job Summary
The Benefits Specialist provides administrative and operational support for the enterprise-wide benefits programs.

Primary Objectives

• Prepare and process accurate and timely benefit plan enrollments, eligibility-related notifications, and related payroll deductions and status changes.
• Effectively communicate benefit plan features, enrollment and participation requirements, and considerations relating to eligibility and enrollment, including interaction with company and government sponsored programs.
• Enter and review benefit data in multiple systems ensuring accuracy and compliance with plan eligibility and guidelines.

Duties and Responsibilities

• Enter, process, review, and complete employee benefit plan elections and status changes in HR and vendor systems. Ensure compliance with appropriate plan rules, restrictions, and timeframes.
• Provide timely and accurate eligibility, enrollment, and benefit information and materials to participants.
• Assist in the administration of benefit enrollment processes for new hires, open enrollment periods, and qualifying life events.
• Distribute benefits-related materials, update plan documents, and ensure employees have access to current benefits information and resources.
• Coordinate resolution of enrollment and eligibility issues with vendors, brokers, and employees.
• Provide regular and ad hoc reports, census data, and supporting information for benefit audits and plan renewal and implementation.
• Compile and maintain accurate and compliant program and participant documentation, including tracking and reporting on wellness and volunteer time off (VTO) activities.
• Coordinate benefit transactions affecting employee wages and taxes with Payroll, ensuring timely, accurate communication and documentation relating to benefit-related deductions and plan remittances.
• Support benefit and retirement plan compliance processes, audits, filings, notice and form distribution, and associated reporting and posting requirements.
• Assist with promoting and coordinating wellness activities, communications, and programs aimed at enhancing employee wellbeing.
• Provide administrative support for different team events, programs, and initiatives.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent required
• Associate degree or college-level coursework in a related field preferred

Licenses and Certifications

• Certified Employee Benefits Specialist (CEBS), Certified Benefits Professional (CBP), or equivalent preferred

Work Experience

• 2+ years' related experience in employee benefit and retirement plan administration required
• Experience with administration of benefits programs in multiple states and/or a multi-employer/union plan environment preferred

Required Knowledge, Skills and Abilities

• Understanding of features and mechanics of a broad variety of employee benefit programs.
• Understanding of applicable requirements, regulations, and federal and state laws relating to employee benefit plans.
• Excellent process management and administration skills.
• Excellent verbal and written communication skills.
• Ability to provide excellent customer service to employees and business leaders throughout multiple business units.
• Ability to properly handle confidential and sensitive information and materials with an understanding of HIPAA protocols.
• Ability to identify and report discrepancies in large amounts of quantitative audit data.
• Proficiency with HRIS and/or benefits management software.
• Demonstrated proficiency with Microsoft Office products at the following levels: * Excel: Intermediate level of skill * Word, Outlook: Basic level of skill

Preferred Knowledge, Skills and Abilities

• Familiarity with UKG Pro and Benefits Admin/PlanSource benefit administration tool preferred.

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Occasionally
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Travel
Occasional Ability to travel to U.S. locations including Hawaii may be required.

Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: San Rafael, CA. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 1: $35.00 - $40.00