Accounts Receivable Specialist (Westford, MA)

Accounts Receivable Specialist

At NETSCOUT, we are an elite force of trailblazers, innovators, and problem solvers. We protect the connected world from cyberattacks and performance and availability disruptions through our unique visibility platform and solutions powered by pioneering deep packet inspection at scale technology.

We are Guardians of the Connected World. We are looking for exceptional talent to join our team.

About NETSCOUT

NETSCOUT has been helping the world's largest organizations solve their most complex digital challenges for more than 40 years.

NETSCOUT unlocks insight at unequaled scale, from every data packet to the broadest view of global internet traffic, so the world's essential organizations can solve problems faster, constantly transform their digital ecosystems, secure what matters - and stay unstoppable for a world that relies on them every second.

Job Summary:

As an Accounts Receivable Specialist at NetScout, you will play a crucial role in supporting our accounts receivable processes and contributing to effective cash flow management. You will be responsible for accurate financial record-keeping, driving cash collections, and building strong cross-functional relationships. This position requires strong analytical and problem-solving skills, meticulous attention to detail, and the ability to understand the broader impact of transactions across the organization. You will collaborate daily with the Accounting and Revenue Operations teams, on billing, collections and accounts receivable financial management. The ideal candidate is a highly motivated self-starter with excellent communication skills, and the ability to prioritize tasks, manage multiple projects, and adapt to rapidly changing priorities

Key Responsibilities:

• Generate and send out invoices.
• Monitor accounts to identify outstanding invoices.
• Contact customers regarding overdue payments and negotiate payment arrangements.
• Resolve billing discrepancies and customer credit issues.
• Maintain accurate records of account statuses and collection efforts.
• Report on collection activity and accounts receivable status.
• Reconcile accounts and ensure accurate posting to ledger accounts.
• Analyze and calculate bad debt reserves to ensure accurate financial reporting.
• Collaborate with other departments as required.
• Perform other ad hoc projects as assigned.
• Develop and Monitor KPI's associated with collections.

Qualifications:

• Education:




• Bachelor's degree in accounting or related field.

• Experience:




• Proven experience as an Accounts Receivable Specialist or similar role - minimum 4 years
• Knowledge of billing procedures and collection activities
• Prior public company experience is preferred.
• Experience in the technology sector preferred but not required.

• Skills & Competencies:




• Team player with proven collaboration abilities
• Excellent communication skills
• Experience with Oracle preferred.
• Proficient in Excel and Adobe.
• Ability to manage multiple priorities and deadlines.
• Holds self-accountable to achieving individual and team goals.
• Strong analytical skills and a strategic mindset with a focus on continuous improvement.
• Experience with Tier 1 ERP systems (e.g., Oracle, NetSuite, SAP) a plus, but not required.
• Proficient in Excel.
• Ability to manage multiple priorities and adhere to strict monthly close reporting requirements.
• Holds self-accountable to achieving individual and team goals.

Location: Onsite in Westford, MA

Working at NETSCOUT

At NETSCOUT, our vision is to create a workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives. As a global company we strive to build a workforce comprised of talented individuals with a wide range of perspectives and background. We also know that life at NETSCOUT is not just about what you will contribute, but what we will give back to you. Besides the promise of interesting work in an exciting and ever-growing industry, NETSCOUT is committed to giving you opportunities to continue to learn and grow. Employees are eligible for a variety of professional development opportunities to help them advance their skills and career. We have heavily invested in our individual, management, and leadership training and development programs.

NetScout Systems, Inc. is an EEO/Affirmative Action Employer.