Call Center Representative

TEKsystems
$18.00 / hr
life insurance, sick time, 401(k), retirement plan, remote work
United States, New York, New York
Mar 22, 2025
Description -Provide customer service to registered shareholders through inbound and outbound call lists. -Educate shareholders on various corporate actions, board and shareholder proposals and voting options. -Track and monitor outstanding issues and provide clients with timely updates. -Log information into Access Database -Assist in the development of campaign themes to ensure the proper narrative is being communicated. Skills Customer service, finance, business management, inbound/outbound calls, Customer service oriented Top Skills Details Customer service,finance,business management,inbound/outbound calls,Customer service oriented Additional Skills & Qualifications Shift - Mon - Fri - 10 AM - 6 PM Saturdays remote hours - work from home Equipment needed for overtime on Saturdays Windows 11 Pro or macOS version 13 or higher (up two 2 operating system versions behind the current version, which is macOS 15 Sequoia) Must have smart phone for authentication and VPN access iPhone - IOS Version 14 - Android - OS Version 10 Must have reliable internet connection (Min 50 Download / 11 Upload Speeds) https://www.speedtest.net/ HIGHLY ENCOURAGED TO WORK SATURDAYS (OVT) - Shift 9-4PM(EST) Strong and articulate communication skills Being able to multitask between inbound and outbound calls Someone who doesn't need to be monitored and can be proactive during slower times Candidates can expect a 40+ hr work week during busy season. Disqualifiers: -Does not have experience related to finance, accounting, business or related -Zero tolerance for being late Experience Level* Expert Level Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New York,NY. Application Deadline This position is anticipated to close on Mar 28, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.