MN Landscape Arboretum - Gatehouse Attendant

The MN Landscape Arboretum is searching to fill 4 temporary Gate House positions. These positions are for UMN Students (job code 2222) or will be hired as a 67 temp/casual (job code 0001). Ideally the positions would begin at the end of April or early May and go through the end of August or September with variable hours; schedules ranging from 20 - 40 hours per week. All work is done in-person, onsite at the MN Landscape Arboretum located in Chaska, MN. The Gate House Attendants are responsible for greeting guests and collecting admission while providing top quality customer service. This position will require superior customer service with an ability to work with a diverse group of clientele, attention to detail, and a strong knowledge of the MN Landscape Arboretum.

Responsibilities:

90% Greet Guests & Collect Admission Fees

• Greet visitors
• Provide information to visitors about the MN Landscape Arboretum including the Oswald Visitor Center, Horticultural Research Center, Farm at the Arb, and Applehouse.
• Direct visitors to the correct location for their activity as necessary
• Collect Admission Fees
• Promote and sell MN Landscape Arboretum memberships to non-member visitors
• Process transactions on POS system, run credit card transactions; make change for visitors when appropriate
• Keep up to date with the latest bloom reports to be able to recommend 'must see locations' to visitors

10% Process, Prepare & Reconcile Daily Activity Reports

• Verify and reconcile daily activity reports at the end of each shift
• Track visitors, discount tickets, group attendance, weather conditions, etc

Required Qualifications:

• High School diploma/GED
• Ability to interact in a public setting in a respectful and professional manner
• Ability to read, write, and communicate in English
• Must be able to follow oral and written instructions
• Ability to stand for 4-6 hours continuously

Additional Required Qualifications for UMN Student Position:

• Must be a registered UMN student and maintain the number of UM required credits

Preferred Qualifications:

• Previous experience working in an Arboretum or Nature Center
• Proven experience in a highly customer service oriented environment with a diverse group of clientele
• Previous POS system use experience
• Familiarity with Landscape Arboretum programs, grounds and buildings

Pay Range: $18.00; depending on education/qualifications/experience.

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).