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Quality Control Specialist

Dairy Farmers of America
United States, Missouri, Joplin
Mar 22, 2025

TITLE: Quality Control Specialist

REPORTS TO: QC Manager

FLSA STATUS: Non-Exempt

SHIFT: 8am-5pm

This position is open to any qualified INDIVIDUAL regardless of sex, race, age, color, religion, national origin or disability.

Position Purpose:

Assist Quality Assurance department in a variety of administrative support functions including interdepartmental communications on product integrity, hold and release status, and special projects.

ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:



  1. QA support contact to other parts of the organization on a variety of product quality items (R&D, refrigerated warehouse, ambient warehouse, customer service, customers, management, employees, etc).
  2. Product Release Process Administration


    • Audit pallet tag retrieval system for compliance to performance expectations.
    • Direct and / or collect all necessary paperwork.
    • Direct and / or assemble / organize release files.
    • Direct and / or review paperwork for compliance to guidelines / specifications.
    • Direct and / or review Exception reports; present to Quality Mgmt for approval
    • Direct and / or deliver COA's to customers requiring them.
    • Jazz / SAP maintenance and auditing.
    • Work closely with Lead Technicians.
    • Investigation / initiation of continuous quality improvement program


  3. Hold System


    • Maintaining the hold system / log / database.
    • Work with Jazz / SAP. Audit these systems for compliance to product movement.
    • Audit Hold System / Inventory for accuracy.
    • Manage product on hold (inventory of hold / dump / release tags).
    • Point of contact for Shipping of product.
    • Track and aggressively manage corrective action resulting from hold disposition.


  4. Regulatory Review Activities


    • Document control, review all processing and production records for CCP's .
    • Review processing and filling charts for correct recording of CCP's and any deviations.
    • Retrieve Eurotherm data, print charts, and review for accuracy.
    • Print JUMO Tetra filler charts
    • Ensure required documentation is contained in the Processing run records file


  5. Manage the Case Coding Image program.


    • Translate customer requested coding to company lot coding capabilities
    • Communicate and negotiate practical coding based on company and printer capabilities
    • Upload code to company software
    • Maintain coding example folder


  6. Manage the Label Maintenance System for production.
  7. Seek to improve training in skills required for the position.
  8. Adhere to Company Policies, Procedures, and Rules.
  9. Create and maintain a safe working environment.
  10. Create and maintain a clean and sanitary working environment.
  11. Maintain a positive, team-oriented attitude.
  12. Perform any other work duties as assigned.
  13. Work interdepartmentally with operations employees and managers to successfully meet their needs.



EDUCATION/EXPERIENCE/SKILLS REQUIRED

Applicants must have the ability to work in a fast paced environment and work independently. The ideal candidate will have strong knowledge of aseptic processing and packaging - pasteurization, UP and UHT or other related food processing / manufacturing experience. Qualified candidates will have leadership capabilities, proven track record of strong planning and organization skills, experience with documentation and procedures (SOP's), ability to assign work functions, follow-up on tasks, and ensure a safe environment.

High school diploma or general education degree (GED) required; 3 years related experience and/or training. Completion of FDA recognized Better Process Control School and HACCP certified is a plus. Applicant must have experience with inventory control software (SAP, MRP, etc.)

An Equal Opportunity Employer

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