Remote

Manager Small Business Sales

Delta Dental of California
$80,500 - $174,300
dental insurance, paid time off, paid holidays, tuition reimbursement, 401(k), employee discount
United States
Mar 21, 2025
JOB DESCRIPTION The Small Business Sales Manager will play a key role in providing oversight to enterprise sales related to all small business offerings. The incumbent for this position will be responsible for end-to-end administration of small business including managing relationships with Third Party Administrators (TPAs), participating in rate review meetings, preparing comparative analysts, as well as reviewing plans, rates, and how the programs are being offered. RESPONSIBILITIES Serves as a sales liaison across the enterprise team as a central point of contact for communication and marketing for small business offerings. On behalf of sales, provides strategic planning for small groups across the enterprise, including providing recommendations regarding current sales team structure and channel strategy. Collaborates with Marketing on program strategy, product/portfolio management, development of new materials, systems development, and campaigns. Develops process documents, ensuring management approval, to direct TPAs and internal teams in addressing issues as well as new or changing processes which enhance the overall program and support growth objectives. Prepares and delivers presentations to TPAs, general agents (GA), and internal departments related to small business programs for group setup/structure, small group offerings enterprise wide, etc. Partners with Legal to update/modify/manage TPA and GA agreements and address regulatory filing responses, ongoing program issues/concerns, issues raised by TPAs, GAs, brokers, groups, as well as potential regulatory concerns. Monitors program sales and terminations to identify potential problems and recommend updates/changes as necessary. Partners with Delta Dental plans outside our enterprise on small business offerings, working with Marketing on materials and Rapid Rater development. Addresses program renewal strategy, guidelines, and recommendations with underwriting team. Stays current on market trends and competitors to ensure we are meeting the needs of the market. QUALIFICATIONS 8+ years of related experience with a Bachelor's degree; additional experience in lieu of degree will be considered. 1+ years of experience leading teams. Bachelor's degree is preferred in Business Administration, Marketing or related field. Candidates with proven experience will not be excluded from consideration. Strong project and time management skills and multitasking abilities is preferred. Strong analytical and problem-solving skills. Excellent oral and written communication and presentation skills. Strong interpersonal skills and the ability to develop and lead staff and cross-functional teams to achieve results. Valid driver's license, ability to travel and sustain company expenses for a period of one month. Ability to operate and maintain a personal car for company business in a proper, safe, and responsible manner. Proven commitment to excellence in customer service. Excellent administrative and follow-through skills. Knowledge of Delta Dental products, policies and procedures. Knowledge of Current Dental Terminology ("CDT") codes and dental nomenclature. Familiarity with available competitor products and services. Base Pay Information The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 21. $80,500 - $174,300 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: Competitive base and incentive pay 401(k) with robust matching and non-matching contributions Rich medical & pharmacy benefits 100% employer-paid dental and vision benefits Holistic wellbeing program with deep financial incentives Generous paid time off plus 12 paid holidays and your birthday off Culture of growth and learning: career development; tuition reimbursement; recognition program Family support: adoption assistance, fertility treatment, child, elder & pet care assistance Social responsibility and volunteer opportunities Employee discount program Fair Chance Ordinances and Criminal Background Considerations Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable federal, state, and local laws, including, but not limited to, fair chance and anti-discrimination ordinances. At Delta Dental, we maintain a strict stance on theft, fraud, and violent crimes. For positions involving driving, we enforce heightened standards regarding driving records. Each individual criminal background check is evaluated on its merits, taking into account the time elapsed since the conviction, evidence of personal development and rehabilitation, and any potential risk posed to our business operations, employees, customers, or vendors. Important Work Authorization Information Please note, Delta Dental will not sponsor applicants for work visas for this position. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building equitable programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee Click Here* To Apply