Director of Personnel and Business Operations

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Global, a dynamic and comprehensive office which advances global engagement at Penn State and connects the University to the world, is seeking a Director of Personnel and Business Operations.

Reporting to the Vice Provost for Penn State Global, the Director of Personnel and Business Operations serves as a key adviser and member of the leadership team, supporting the operational and workplace needs and concerns of Penn State Global employees. This position represents the Vice Provost through day-to-day oversight of administrative and operational functions, providing guidance, planning, and oversight for the business operations, budget administration and strategic human resource management for the growing array of strategic initiatives of Penn State Global.

Penn State Global includes 90 staff members across Global Learning, Education Abroad, International Student & Scholar Advising, and Global Partnerships as well as the units that support and operationalize their work. In addition to facilitating the University's broad global engagement, Penn State Global serves and supports international students and faculty at all Penn State campuses. Penn State Global emphasizes teamwork, collegiality, and open communication, while offering a fast-paced and dynamic work environment. This is a leadership position that works alongside the executive administration of Penn State Global to determine the overall direction, strategy, and processes for workforce planning, development, and management for the office.

Position Summary:

• Ensure adherence to business and operational policies, procedures, and regulatory requirements; develop and implement policies and procedures; conduct regular audits to mitigate risk
• Identify areas for process improvement within the vice provost office and the broader unit, implementing best practices to enhance productivity; ensure alignment across departments
• Work with the unit's Financial Officer to coordinate budget development and financial analyses for strategic planning related to human resource funding allocation
• Serve as a liaison with the unit's central Human Resources team and participate in the overall workforce planning strategy. Advise leadership on PSG-wide workforce planning and organizational structure
• Proactively identify and advise leadership regarding potential HR changes that may impact positions and the work environment of PSG staff
• Serve as a mediator or identify other resources to resolve employee conflicts, complaints, and other challenges with specific employees
• Identify opportunities for employee professional development/training, career progression, equity adjustments, restructuring, and reclassification on an ongoing basis
• Standardize and manage communications with individual employees regarding hiring, career progression, salary increases, etc.
• Manage the new employee orientation and on-boarding process
• Coordinate logistics for searches at the Director level and above

Education and Qualifications:

This position will be filled at the Manager level. Minimally requires a bachelor's degree or higher and eight plus years of relevant experience, which includes three or more years of supervisory experience, or an equivalent combination of education and experience.

Due to the financial and fiduciary responsibilities of this position, successful completion of a credit history check will be required in addition to standard background checks.

Key Attributes:
This role requires excellent communication and organizational skills, critical thinking, and problem-solving capabilities, the ability to work independently and collaboratively, exercise good judgement, and manage multiple priorities simultaneously, with a high sense of discretion, confidentiality and accountability to guide unit leaders and team members towards strategic goals. The ideal candidate will also demonstrate cultural competence, sensitivity, and a commitment to diversity, equity, and inclusion in the workplace.

Work Environment:

Penn State Global supports flexible work arrangements when they align with the unit's needs and the role's essential duties. This position may be eligible for a hybrid work arrangement, combining in-person and remote work. Questions regarding flexible work should be addressed during the interview process.

A complete application will include a resume and cover letter.

Diversity Statement:

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms.We embrace individual uniqueness, as well as a culture of belongingthat supports both broad and specific equity initiatives, leverages theeducational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of thecommunity thrive. We value belonging as a core strength and anessential element of the university's teaching, research, and servicemission.

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: