VMware App Support Engineer

TEKsystems
$45.00 - $55.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, North Carolina, Charlotte
Mar 20, 2025
TEKsystems is looking to hire a VMware App Support Engineer to support a technology vendor transition. Candidates will be responsible for following: *Candidates must be able to work on W2, no C2C at this time* Hybrid Work Schedule: 3 days onsite Location: Charlotte, NC Job Description * 5 years of experience as a Support Engineer for Omnissa/VMware * Support engineer Omnissa applications focused * Responsible for supporting the Horizon build teams and ensuring data flow after configuration * Experience troubleshooting the full Omnissa suite, including Horizon, Dynamic Environment Manager, App Volumes, and Unified Access Gateway (UAGS) * The ideal candidate should be knowledgeable about the Omnissa product suite and require minimal hand-holding from full-time employees * Capable of opening service requests and troubleshooting issues with the vendor when necessary * Support engineer will serve as a point person during the builds and validation phase * Escalation for issues arising during QA work for Virtual Applications and Remote Desktops * Assisting with knowledge transfer and documentation * The support engineer must be meticulous and cognizant of multiple environments such as production, test, and dev environments, to avoid causing outages * Team player with the ability to work independently when given appropriate access and configuration details Pay and Benefits The pay range for this position is $45.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Charlotte,NC. Application Deadline This position is anticipated to close on Mar 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.