Principal Product Designer - Service
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![]() United States, Washington, Bellevue | |
![]() 3625 132nd Ave Se (Show on map) | |
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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job OverviewJoin T-Mobile's Product, Experience Design & Innovation team as a Principal Product Designer, where you'll play a critical role in shaping the future of our digital consumer service experiences. As a leader in user experience strategy and product innovation, you will drive the reimagination of our enterprise-wide digital products, setting a compelling product vision while designing new features and enhancing existing ones. In this role, you will establish scalable UX/UI patterns across web and mobile applications, ensuring consistency, usability, and high-quality execution. You'll partner closely with Product, Business, and Engineering leaders to define and deliver innovative, customer-centric solutions. Beyond hands-on design work, you'll mentor and guide designers across the Service domain, acting as a thought leader who influences product strategy and fosters a culture of design excellence, collaboration, and continuous learning. If you're passionate about solving complex user challenges, driving design strategy, and shaping the future of customer experience at scale, this is the role for you. Job Responsibilities:
* Legally authorized to work in the United States Travel: Travel Required (Yes/No):Yes DOT Regulated: DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Base Pay Range: $115,400 - $208,100 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, click here.At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! |