Resident Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Resident Engineer

Location(s): Dallas, TX

• Bring your System expertise on EXFO troubleshooting solutions (CP/UP Probes, Reveal and Platform).
• Collaborate with Customer Support teams and Deployment teams in your products and area of expertise.
• Carry out investigations for incident resolution of complex System issues and escalate to the Dev team when necessary.
• Participate to system and/or telecom validation of new releases.
• Bring your expertise to the technical sales teams, Customer Solution Managers, PM considering technical developments and conformities.

• Kubernetes & Docker.
• Mobile Operator network 4G / 5G architecture.
• Knowledge of all the main signaling procedures, protocols, algorithms on a specific part of the network (radio, access, core, applications).
• Gitlab Fundamentals.
• Hardware & OS configuration: Linux (Redhat, CentOS) and Windows (Server 2012 and 2016).
• Virtualization: VMWare, KVM
• Database management (MySQL, Sybase, MSSQL) and basic SQL queries

• Autonomy, leadership and proactivity.
• Rigorous and able to manage multiple projects simultaneously.
• Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
• Ability to analyze issues and provide detailed root cause analysis.
• Autonomous, rigorous, and flexible - demonstrate a capacity for analysis and synthesis.
• Solid experience in strong interaction with international customers, and have shown, in this context, an excellent level of communication and leadership.
• Your interpersonal contact enables you to be recognized by the different teams with whom you work with.
• Ability to work in an environment focused on innovation and team spirit.
• Passionate, curious, and eager to learn.

• Relevant experience: at least 5 years of experience as a system or telecom engineer in the telecommunication industry.
• Kubernetes Certification Admin and/or Security Specialist.
• Language requirement: English
• Master in Telecommunications, Engineering, Computer Science or equivalent.
• Able to travel when required.
• Any other combination of experience/studies will be considered.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.