Vice President, Operations Business Controls

Position Overview

The VP Operations Business Controls supports Loans, Deposits, Electronic Payments, ATM/Cards, and Treasury Support (collectively "Operations") teams by designing and executing quality review plans for key controls within Operations to mitigate operational process risks. This role partners with Operations Management to ensure processes are effectively designed and operating as intended, supports remediation of testing issues, and facilitates process, procedure, and control revisions in collaboration with the appropriate stakeholders and the Director of Operations. Additionally, this role is responsible for enhancing risk frameworks, integrating automation, and supporting business continuity initiatives.

Essential Job Functions

• Develop, implement, and enhance risk and control frameworks to ensure effective governance and operational integrity.
• Review and assessInternal Controls over Financial Reporting (ICFR)narratives, associated processes, and procedures to ensure controls are functioning effectively.
• Maintain arobust control environmentby identifying, assessing, and mitigating operational risks across business functions.
• Monitor the effectiveness of implemented operational controls through regular reviews,data analysis, and key risk indicator (KRI) trackingto ensure controls operate as intended.
• Identify, assess, and overseeresolution of internal control gapsrelated to operational functions, collaborating with stakeholders to implement corrective actions.
• Serve as aliaison with regulatory agencies and external auditors, ensuring timely and comprehensive responses to regulatory requests and audit findings.
• Promote arisk-aware culturethrough monitoring, reporting, and issue management activities.
• Identify, escalate, and manage control deficiencies, including tracking remediation plans and ensuring timely resolution.
• Collaborate withoperations control owners, control operators, and internal audit teamsto facilitate control assessments and address audit findings.
• Investigate and assist inroot cause analysisfor ineffective controls and recommend improvements.
• Provide expertise and analysis to stakeholders regarding issue identification, assessment, control, monitoring, testing, and reporting.
• Partner with control owners toimplement course correctionswithin operational areas when control breakdowns occur.
• Oversight and testing of any interim operational controls associated with M&A activity.
• Educate Operations department leaders, control owners, and control operators onthe importance of ICFRs, narratives, and effective control environments.

• Oversee all Operations department Compliance and Audit observations and recommendations by participating in monthly meetings, assisting with audit responses, and work paper review prior to delivering to Audit/Compliance to clear finding.
• Identifyopportunities to automate control processes, integrate risk technology solutions, and leverage data analytics for proactive risk management.

• Prepare and presentquality testing status reportsfor Operations leadership and key stakeholders.
• Stay informed ofindustry best practices, regulatory changes, and emerging risksto enhance operational compliance.

Minimum Requirements

Bachelor's degree in related area of study and five or more years of financial services industry experience with a focus on Internal Audit, Business Controls, Risk Management, or similar functions; or equivalent combination of education and experience.

Competencies

• Strong understanding ofinternal control frameworks (e.g., COSO)and regulatory compliance requirements.
• Professional verbal and written communication skills with discretion and understanding of confidentiality.
• Stronganalytical skillsto interpret and apply policies and regulations across complex business environments; detail-oriented.
• Buildtrusted strategic relationships and networkswith internal and external stakeholders.
• Work effectively in afast-paced, dynamic environmentand shift priorities quickly.
• Strong follow-through, independent judgment and sound decision-making abilities.
• Managemultiple projectsin a fast-paced environment.
• Proficiency with a PC including Microsoft Office.
• Strong interpersonal skills and collaborative approach.

Preferred, but not required

• Bank conversion-related experience.
• Jack Henry system experience.

Location Details

This position is considered a hybrid role. With management approval, an incumbent may work a combination of remote and onsite work to perform the regular responsibilities of the role. Actual schedule requirements may vary based upon business needs.

Compensation & Benefits

Base pay: $94,000 - $130,000

Old Second is committed to fair and equitable pay practices. Pay is dependent upon the pay range and the incumbent's knowledge, skills and experience.

Officer Bonus Eligible: Eligible to participate in the Annual Officer Incentive plan with a target bonus up to 10% of base salary based various performance components.

Benefits: How We Support You - Old Second