Senior Microsoft Infrastructure Operations Engineer

Cornerstone Building Brands, headquartered in Cary, North Carolina, is the largest manufacturer of external building products in North America with over $6billion in annual revenue and an expansive North American footprint that includes almost 20,000 employees, operating in +70 manufacturing facilities, supported by a network of +80 distribution and branch office facilities. We have a broad product offering with a well-regarded brand portfolio including the #1 position in windows, vinyl siding, metal accessories, metal roofing and wall systems, and insulated metal panels. We believe every building we create, and every part of that building, positively contributes to communities where people live, work and play.

Description:

We are seeking a skilled and experienced Microsoft Senior Infrastructure Operations Engineer to join our dynamic team and participate in working support tickets, changes and other requests company wide. This role is critical in ensuring the stability, scalability, and performance of our infrastructure environments. The ideal candidate will have a deep expertise Microsoft Cloud and On-Prem Administration. The overall objectives of this position include, but are not limited to, the following:

Role and Responsibilities

Operational Leadership:

• Be a driver for the organization: Drive technology adoption across the organization for all technology and business-related programs
• Identify challenges, provide solutions, and implement measures to enhance operational efficiency.
• Help drive/maintain operational dashboards and management tools to monitor network performance and identify areas for improvement.
• Act as an escalation point for all critical issues and provide comprehensive and timely reporting to stakeholders.
• Ensure proactive monitoring/compliance of all respective tech solutions to minimize downtime and disruptions.

Azure Services

• Implement, and maintain Azure services, including virtual machines, storage, networking, and security.
• Implement and maintain Azure Active Directory, Azure AD Connect, and other identity and access management services.
• Implement, and maintain Azure App and Enterprise Registration
• Implement, and maintain new MFA technologies and Conditional Access Policies
• Setting up and managing Azure Application Insights; coordinate with business to optimize application performance.

VM Server Services:

• Provide advanced troubleshooting and resolution of Windows Server and VMware environment issues.
• Manage and support Linux operating systems, ensuring optimal performance and reliability.
• Participate in capacity planning and infrastructure optimization initiatives.
• Monitor and maintain infrastructure performance using ScienceLogic or similar monitoring tools.

Support Services:

• Leverage ServiceNow for ticket management, workflow automation, and reporting.
• Document processes, procedures, and best practices to improve operational efficiency.
• Participate in a 24/7, on-call rotation for incident response escalation within response and on-site Service Level Agreements (SLA)

Training and Documentation:

• Provide training sessions to end-users on Azure features and best practices.
• Create and maintain documentation for Azure configurations, processes, and troubleshooting steps.

Collaboration and Communication:

• Collaborate with IT teams, department heads, and end-users to understand collaboration needs.
• Communicate effectively with stakeholders to gather requirements and provide updates on Operation projects.

• Engineering degree or equivalent experience (relevant certifications are a plus)
• 10+ years of relevant experience within the technology space
• In-depth knowledge of Azure Administration, with a focus on Azure AD, Azure AD Connect, and other identity and access management services.
• Advanced PowerShell experience for configuration and automation of Azure.
• Strong understanding of security and compliance considerations in Azure.
• Expert in troubleshooting and resolving technical issues related to Azure.
• Strong understanding of AI technologies and their application in collaboration platforms.
• Knowledge of Azure AI services and integration capabilities.
• Microsoft Certified: Azure Administrator
• Proven experience troubleshooting and managing Windows Servers and VMware environments.
• Expert Knowledge of O365 Administration
• Working knowledge of Linux operating systems preferred

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where welive, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster herealong with This Organizations Participation in E-Verify Poster here.If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.