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IT Administrator / Systems Admin - Security & Infrastructure
 IES Communications | |
 United States, Arizona, Tempe | |
| 2801 South Fair Lane (Show on map) | |
 Mar 17, 2025 | |
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Job Description Job Title: IT Administrator / Systems Administrator - Security & Infrastructure Reports To: IT Manager
Job Summary: Under the direction of the IT Manager, the IT Administrator will oversee and optimize the security and infrastructure of a complex, multi-network, multi-location Windows-based IT environment supporting over 4,000 user accounts. This role requires advanced technical skills balanced with strategic leadership, a deep commitment to cybersecurity, and proven experience in infrastructure management. The successful candidate will play a pivotal role in driving the organization's ISO 27001 compliance journey, proactively enhancing the security posture, and collaborating with a highly technical, skilled team of IT professionals. General Job Duties and Responsibilities: Maintain and enforce adherence to company standards, policies, and procedures within the IT department. Monitor, manage, and optimize IT inventory, including hardware, software, and related assets. Maintain accurate records and work to prevent overstock or shortages. Act as a point of contact for end-user support, ensuring devices are prepared and maintained. Support and collaborate with the IT team to ensure smooth operations. Review work for quality and accuracy, ensuring that IT solutions and services meet the organization's standards. Support various hardware including servers, desktops, laptops, printers, copiers, and network equipment. Core Responsibilities: Technical & Infrastructure Management: Administer and optimize Windows domains and networks across multiple locations, ensuring maximum uptime and reliability. Install, configure, and maintain servers, desktops, laptops, Cisco networking equipment, and peripheral hardware. Conducted comprehensive network troubleshooting and swiftly resolved infrastructure-related incidents to ensure seamless operations. Manage and monitor backup processes, disaster recovery procedures, and business continuity planning. Provide initial Tier 1 and Tier 2 technical support and problem resolution for end-users during onboarding. Occasionally travel to support remote sites and be available for after-hours support as needed. Security Oversight & ISO 27001 Compliance: Implement and maintain robust security tooling (SIEM, EDR, vulnerability scanning solutions) across the infrastructure. Lead ISO 27001 certification efforts, including risk assessments, policy development, documentation, and audit coordination within the first 6 months (timeline flexible based on candidate input). Continuously identify vulnerabilities, implement remediation strategies, and maintain security hygiene. Coordinate and deliver ongoing security awareness and compliance training initiatives. Leadership & Strategic Initiatives: Provide leadership, mentorship, and technical guidance to a highly skilled team of 12 IT professionals. Serve as a critical escalation point for infrastructure and security-related issues, demonstrating superior crisis management and decision-making capabilities. Regularly communicate the organization's security posture and infrastructure health to senior management. Collaborate cross-functionally, ensuring IT security considerations are integrated into all business operations. Act as backup to the IT Manager as required. Undertake any additional responsibilities as assigned. Qualifications: Required Experience: Minimum of 10 years of progressive IT experience, with expertise managing large Windows-based environments, Microsoft Azure, and hybrid infrastructure setups. Demonstrated proficiency in Active Directory, PowerShell scripting, network infrastructure (Cisco), virtualization, and cloud technologies. Direct experience leading or significantly contributing to compliance frameworks (ISO 27001 preferred, NIST, SOC 2, etc.). Min USD $80,000.00/Yr. Max USD $120,000.00/Yr. Qualifications Physical and Mental Requirements: Must maintain a self-motivated and positive professional approach. Adaptability to changes in the work environment. Promote the company culture and mission to all stakeholders. Act as a liaison for company interactions with customer representatives. Possess strong problem-solving skills and critical thinking abilities. Excellent written, and oral communication, and customer service skills. Ability to multitask, stay organized, and work both independently and within a team. Flexibility in handling assignments with acute attention to detail. Capable of lifting and moving IT equipment. Education, Certification, License, and Skill Requirements: High School Diploma or GED equivalency is a minimum requirement. Familiarity with IT systems, tools, and industry best practices. Positive attitude and proactive work ethic Strong organizational skills Ability to manage multiple tasks simultaneously and work independently. Preferred Certifications (one or more of the following): CISSP, CEH, CISM, Security+, CCNA, MCSE, or related domain administration/security certifications are highly desirable. Desired Skills & Attributes: Strong crisis management and adaptability skills, able to manage critical incidents with composure and strategic thinking. Exceptional leadership qualities with a track record of mentoring highly technical teams. Ability to translate complex technical issues clearly to non-technical stakeholders. A collaborative and proactive mindset, driven to continually enhance security posture and infrastructure performance. Minimum Years of Experience 6+ License Required No Minimum Education High School Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Affirmative Action The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance. IES Participates in E-Verify E-Verify Information English/Spanish Right to Work English Spanish | |