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SAP PROCESS ANALYST

KLS Martin
parental leave
United States, Florida, Jacksonville
Mar 13, 2025
Job Details
Job Location
Corporate Office - Jacksonville, FL
Position Type
Full Time
 
Job Shift
Day
Description

Who We Are

At KLS Martin, we offer a unique opportunity to contribute to the success of a dynamic and thriving company whose products are used daily across the world to help surgical patients.

The KLS Martin Group is a worldwide leader in creating surgical solutions for the craniomaxillofacial and cardiothoracic fields. Surgical innovation is our passion, and we are constantly working with surgeons to improve surgical care for their patients. Our product portfolio includes titanium and resorbable implants for reconstruction, innovative distraction devices to stimulate bone lengthening, over 4,000 surgical instruments, and other surgical products designed specifically for CMF and cardiothoracic surgeons.

KLS Martin is an innovative leader in the treatment of CMF deformities and trauma cases. We use Individual Patient Solutions (IPS) by using our proprietary IPS products where CT scans are used to custom design implants that are created specifically for that individual patient. This technology allows our surgeons to provide the best-in-class treatment for their patients.

KLS Martin Guiding Principles



  • Established, Privately Held Business Group - Responsive to customers, not shareholders. KLS Martin has manufactured medical products since 1896, and we have sold our products in the United States under the KLS name since 1993. We have always been, and always will be, privately owned.
  • Patient Focus - We design products with the patient in mind - CMF, Thoracic & Hand
  • Product to Table - Integrated planning, design, manufacturing and distribution process
  • Educational Partner - Our primary focus for support is on education
  • Inventory Alliance - Inventory management is critical to patient treatment/outcome
  • Surgical Innovation is Our Passion - More than just a tagline



What We Offer



  • We provide full-time employees with a competitive benefits package, including paid parental leave
  • In-house training and professional development opportunities
  • A culture of creativity and innovation by drawing on diverse perspectives and ideas to drive surgical innovation



Job Summary

We are seeking a detail-oriented and dynamic SAP Process Improvement Analyst to join our team. This role is responsible for analyzing, optimizing, and enhancing SAP business processes to drive efficiency, ensure data integrity, and improve system functionality. The SAP Process Analyst will play a pivotal role in supporting continuous improvement initiatives, automation efforts, and SAP system enhancements that align with strategic business objectives. Able to assess complex problems, weigh options, and devise practical solutions. The ideal candidate will have a strong background in SAP processes, process mapping, and performance analysis, with the ability to identify areas for improvement and implement effective solutions. This role requires excellent problem-solving skills, analytical capabilities, and cross-functional collaboration to support streamlined operations and business growth.

Essential Functions, Duties, and Responsibilities



  • Review and analyze existing operational business processes and procedures to identify inefficiencies and propose enhancements that align with business needs for improved workflow efficiency and productivity.
  • Develop process maps and flowcharts to visualize current and future state processes
  • Working closely with stakeholders to understand their needs and challenges to gather requirements and translate them into SAP solutions and present findings and recommendations for adoption by process owners. Ensure all changes are documented and communicated for and adopted by relevant teams
  • Monitor and develop performance metrics to report on the performance of implemented changes.
  • Act as a liaison with process owners and the broader IT Team to collaborate on automation, optimization and streamlining processes.
  • Continuously assess and refine internal processes to enhance team productivity and reduce bottlenecks.
  • Performing SAP system testing, troubleshooting, and ensuring seamless integration with other enterprise applications
  • Monitor data integrity within SAP, generate reports, and support data-driven decision-making.
  • Supporting SAP-related projects, including upgrades, module implementations, and cross-functional initiatives
  • Identifying opportunities to automate manual processes using SAP tools such as SAP Fiori, RPA, and workflow automation
  • Regularly update and communicate project status, timelines, and risks to both internal and external stakeholders.
  • Provide training and develop documentation to support end users in adopting new or improved SAP processes to ensure process adoption.
  • Stay updated on industry trends and advancements in process improvement methodologies, SAP and other areas relevant to the role.


Qualifications

Educational and Experience Requirements



  • Bachelors degree in Business Administration, Engineering, IT or a relevant field
  • Proven experience as a Process Analyst or similar role
  • 5+ years of experience in process analysis, configuration, or system enhancements
  • Strong knowledge of business process management methodologies and understanding of SAP modules relevant to the business (e.g., MM, SD, FI, PP, WM).
  • Experience with SAP process automation, scripting, and integration capabilities
  • Proven ability to prioritize multiple tasks and meet deadlines under pressure.
  • Strong problem-solving and decision-making skills
  • Excellent verbal and written communication skills
  • Ability to manage change and effectively pass on information to concerned teams for smoother execution.
  • Strong analytical skills to assess complex business processes, identify gaps, and implement solutions with a proficiency in data analysis and statistical software


Knowledge, Skills, and Abilities



  • Exceptional analytical, problem-solving, and troubleshooting abilities are crucial for efficiently identifying and resolving SAP-related issues.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization..
  • Ability to work effectively in a team environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Proven ability to work independently, manage multiple priorities, and deliver results in a fast-paced, deadline-driven environment with minimal supervision.



Skill Requirements



  • Typing/computer keyboard
  • Utilize computer software (specified above)
  • Retrieve and compile information
  • Maintain records/logs
  • Verify data and information
  • Organize and prioritize information/tasks
  • Operate office equipment
  • Advanced mathematical concepts (fractions, decimals, ratios, percentages, graphs)
  • Verbal communication
  • Written communication
  • Public speaking/group presentations
  • Research, analyze and interpret information
  • Investigate, evaluate, recommend action
  • Basic mathematical concepts (e.g. add, subtract)
  • Abstract mathematical concepts (interpolation, inference, frequency, reliability, formulas, equations, statistics)


Physical Requirements



  • Sitting for extended periods
  • Extended periods viewing computer screen
  • Reading
  • Speaking
  • Hear/Listen
  • Maintain regular, punctual attendance
  • Repetitive Motions
  • Writing


Hazards



  • Normal office environment
  • Toxic or caustic chemicals
  • Flammable, explosive gases
  • Electrical current
  • Housekeeping and/or cleaning agents
  • Proximity to moving mechanical parts


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer


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