Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ US is a leading provider of ownership data management, analytics and advisory services to public and private companies as well as corporate issuers and mutual funds. EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Affiliates include, D.F. King and Co., Inc. and Astrella Private Company Solutions, Inc. Learn more at: www.equiniti.com/us EQ's vision is to be the leading global share registrar, offering complementary services to its client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. ***This is a temporary role High Level Summary The Business Analyst collaborates with IT teams, business SMEs, project managers & other project stakeholders to build relationships across the Group & to solve business problems. The ideal candidate needs to understand business & client needs, translate them into business & IT requirements for design, implementation & testing. Furthermore, the Business Analyst must propose/capture solutions & assess the change to operational requirements & the impact on business processes. The Business Analyst will work on a complex program, under the direction of the program's Senior or Principal Business Analyst. The program will include transformational change efforts. Essential Functions/Responsibilities
- ?Plan the business analysis work from creation to the activities, tasks, & deliverables that must be completed
- Understand which stakeholders are relevant to a change effort, what they need & what is needed from them, & the best way to collaborate
- Ensure decisions are made properly & consistently, & ensure decision makers have the information they need
- Ensure information developed is captured, stored, & integrated with other information for long-term use by EQ
- Prepare for elicitation activities to ensure that stakeholders have the information they need to provide/understand the nature of the activities they are going to perform
- Conduct elicitation activities to understand stakeholder needs & identify potential solutions
- Confirm the results of elicitation activities to ensure a shared understanding, that elicited information is recorded appropriately, & that the information sought is obtained
- Provide stakeholders with the information they need, when they need it, in a useful form
- Engage with stakeholders in the overall business analysis process to ensure that needed outcomes can be delivered
- Analyze & maintain the relationships between requirements, designs, solution components, & other work products for impact analysis, coverage, & allocation
- Ensure that requirements & designs are accurate/current throughout the solution life cycle & facilitate the reuse of requirements where appropriate.
- Assess the value, urgency, & risks associated with requirements/designs to ensure that analysis/delivery work is prioritized
- Evaluate new/changing requirements to determine if they are relevant
- Work with stakeholders involved in the governance process to reach agreement/approval on requirements & designs.
- Analyze the current state to understand business needs
- Define goals/objectives that will demonstrate business needs have been satisfied & define necessary organizational changes
- Assess risks to understand the uncertainties around a change effort, consider the effects those uncertainties may have on the ability to deliver value, & recommend actions to address risks where appropriate
- Perform a gap analysis between current/future state, assesses options for achieving the future state, & recommend the highest value approach for reaching the future state; including any transition states that may be required along the way
- Describe a set of requirements or business functions in detail using analytical techniques
- Ensure that requirements & business needs have been developed in enough detail to be viable
- Work collaboratively & iteratively with IT solution designers to ensure that requirements & designs deliver business value & support EQ's goals & objectives
- Work with IT solution designers to structure requirements/designs so that they support the overall business purpose & work effectively
- Identify, explore, & describe different possible ways to satisfy business needs
- Determine the most appropriate way to assess the performance of a solution, including how the solution aligns with EQ goals/objectives, & perform the assessment
- Examine the performance of a solution to understand the value it delivers to EQ & to stakeholders, & determine whether it is meeting current business needs
- Investigate issues within the scope of a solution that may prevent the solution from meeting current business needs
- Investigate issues outside the scope of a solution that may be preventing EQ from realizing the full value that a solution can provide.
- Identify/define actions EQ can take to increase the value that can be delivered by a solution
Requirements & Abilities
- 4-year bachelor's degree in a business-, finance-, or computer science-related field is preferred
- 5+ years of business analysis experience including, but not limited to, business systems design, business process design, or a combination of both
- Experience participating in continuous improvement initiatives & exposure to Lean Six Sigma is preferred
- Ability to apply analytical thinking & problem-solving skills to analyze problems & opportunities effectively, identify which changes may deliver the most value, & work with stakeholders to understand the impacts of those changes.
- Ability to gain the trust & respect of stakeholders by demonstrating ethical behavior, personal accountability, trustworthiness, strong organization & time management skills, & adaptability
- Communication skills, including verbal, non-verbal, written, & active listening, are critical for this role
- Must be able to facilitate, lead, negotiate, resolve conflicts, & teach stakeholders at all levels within the organization
- Must have strong technical skills, particularly in applications that support communication & collaboration, creation & maintenance of requirements artifacts, modelling of concepts, tracking issues, & increasing overall productivity
- Must be able to effectively read, write & speak English
- May require the need to travel to other locations
- Willing & able to work extended hours as needed
Compensation
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks
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