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Microsoft Teams and SharePoint Administrator

Boston Medical Center
United States, Massachusetts, Quincy
Mar 12, 2025

POSITION SUMMARY:

The Microsoft Teams & SharePoint Administrator is responsible for the strategic administration, architecture, and optimization of Microsoft Teams, SharePoint, and OneDrive environments. This role ensures enterprise-wide collaboration, security, and compliance while driving adoption of Microsoft 365 solutions. The administrator serves as a technical leader, collaborating with IT leadership, security teams, and business units to develop scalable solutions that enhance productivity and data governance.

In addition to managing daily operations and troubleshooting complex issues, the administrator is responsible for mentoring junior team members, driving automation initiatives, and leading the implementation of new features and integrations.

Position: Microsoft Teams and SharePoint Administrator

Department: Information Technology

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Microsoft Teams, OneDrive, and SharePoint Administration:


  • Architect, configure, and manageMicrosoft Teams, SharePoint Online,andOneDrive, ensuring seamless integration with enterprise applications.

  • Collaborate with business units tocustomize SharePoint solutions, enhancing team collaboration and workflow efficiency.

  • Overseesite architecture, governance, security policies, permissions, and lifecycle managementfor collaboration tools.

  • Monitorperformance analytics, troubleshoot issues, and optimize system efficiency.


Technical Leadership & Automation:


  • Act as asubject matter expert (SME), providing guidance to IT teams and business stakeholders on Microsoft 365 best practices.

  • Assist insystem design, planning, and executionof SharePoint and Teams updates, migrations, and enhancements.

  • Leadautomation initiativesusingPowerShell, Power Automate, and scripting toolsto enhance system efficiency.


Security & Compliance:


  • Manageuser access, permissions, and security controlsto maintain data integrity and regulatory compliance.

  • Monitor, respond to, andmitigate security risksin coordination with IT Security and Compliance teams.

  • Ensurehigh availability, disaster recovery, and system resiliencefor SharePoint and Microsoft Teams environments.

  • Develop and enforcecompliance policiesin alignment withHIPAA, DLP, eDiscovery, and enterprise security standards.


User Support, Training & Adoption:


  • ProvideTier 3 support, resolving escalated issues and troubleshooting complex system problems.

  • Develop and delivertraining programs, technical documentation, and user guidesto drive adoption and best practices.


Project Management & Continuous Improvement:


  • LeadMicrosoft 365-related projects, includingmigrations, integrations, and performance optimizations.

  • Analyzeusage trends, recommendenhancements, and ensure continuous improvement of collaboration tools.

  • Work cross-functionally withnetwork admins, system analysts, and software engineersto resolve integration challenges.

  • Actively participate inChange Advisory Board (CAB) meetingsto assess the impact of system updates and changes.


(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) required

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:


  • None required.

  • Preferred Certifications: Microsoft Certified: Teams Administrator Associate, Microsoft Certified: Modern Desktop Administrator, or Microsoft 365 Certified: Enterprise Administrator Expert.


EXPERIENCE:


  • 5 years of experience focused on Microsoft 365, Teams, and SharePoint administration (including 2003/2010/2013) required; 6+ years of experience preferred. Experience must include: installing and configuring large server farm topologies - applying patches, service packs, and infrastructure updates required.

  • Experience leading or mentoring junior team members.

  • Proven experience managing enterprise-level collaboration tools, governance policies, and security best practices.


  • Experience leading adoption initiatives and training end-users on Microsoft 365 tools




KNOWLEDGE, SKILLS & ABILITIES (KSAs):


  • Expertise in Microsoft Teams & SharePoint Online, including governance, automation, and security.

  • Strong understanding of data compliance regulations (HIPAA, NIST, GDPR) and enterprise security frameworks.

  • Proficiency in PowerShell scripting for system automation and bulk management.

  • Strong analytical and problem-solving skills to troubleshoot complex technical issues.

  • Ability to manage multiple projects and priorities in a fast-paced environment.

  • Strong collaboration and communication skills, with experience working across business and IT teams.

  • Strong background in PowerShell scripting, automation, and M365 integrations.


Equal Opportunity Employer/Disabled/Veterans

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