Senior Content Strategist [Platform]

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Job Description

The FIS Platform team's vision is to enable developers to access a full suite of financial capabilities and build their own applications through low and no-code experiences. We operate like an incubated startup within FIS, with the full support of the company and a mandate to create a world-class embedded finance platform. We have a fast-paced and fun group that believes strongly in putting the user first and setting a high bar for everything we ship.

Our team is seeking a Design Program Manager to drive the evolution of banking experiences for millions of consumers. This role within our newly established multidisciplinary design group will shape our design culture and collaborate closely with product, engineering, and other cross-functional leaders to ensure the successful launch of high-quality products for our clients and their customers. Additionally, nurturing the growth and development of your team members will be integral to your role, as you collaborate closely with each individual to unlock their full potential.

About the Team:

Our team is looking for a Senior Content Strategist to help design the future of banking experiences for millions of consumers. This is a senior-level position within our new design group, addressing UX writing needs for
finance, SaaS banking, and accounts receivable/payable products. You will help
shape the design culture and work hand in hand with product, engineering, and others to launch high quality products to our clients and their customers.

What you will be doing:

* Leverage customer insights to define content requirements and iterate on existing UI screens for a mix of developer, mobile, and SaaS products.
* Work with content designers to create UI text for our products that attracts users and enhances their experience.
* Work closely with engineering throughout the product lifecycle, from initial planning phases to final designs to launch.
* Contribute to resources such as a style guide, glossary, templates, and a design system that can be applied across a broad suite of financial software products.

What you will need:

* 5 years experience as a UX writer for business or consumer apps.
* Strong communication skills, with the ability to translate complex ideas into simple, human readable instructions.
* Knowledge of information architecture best practices.
* Experience working closely with product and engineering to ship and iterate on customer-facing products.
* Ability to take feedback and use it to iterate on your work

Added bonus if you have experience in the following:

* Financial services or other highly regulated industries
* Linear
* Figma

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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