(Part-Time)E-Comm, Specialist Ops- Colorado Springs Goodwill Outlet

External Application Deadline March 10th, 2025

Goodwill offers a chance to make a difference!

Come join our incredible Goodwill Of Colorado team!

Pay: $19.50 per Hr. This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Goodwill is now a proud partner with DailyPay! Work Today. Get Paid Today! Part Time employees in Retail, Sales/Operations are eligible for paid holidays, sick leave, jury duty and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position). In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.

JOB SUMMARY:

The Specialist, E-Commerce, will work to pick, and train others to pick, quality high-end products from our Outlet rotation staging area to sell online in Goodwill Finds. Occasional customer contact will require the E-Commerce Specialist to provide excellent customer service displaying an "Attitude of Gratitude" in order to support the mission of the organization.

ESSENTIAL FUNCTIONS:

• The Specialist will choose quality, high-end O-Product items that will bring a higher value when sold online or in the boutique such as: collectibles, antiques, jewelry, shoes, electronics, and other various items.
• The Specialist will conduct internet product research, as necessary, to properly identify high-end quality products.
• The Specialist will help train employees and management in product knowledge and how to identify high-end quality in the rotation bins that should be sold online or in the boutique rather than in stores.
• The Specialist will provide subject matter expertise in E-Commerce, boutique, and book sales related projects and process improvements.
• The Specialist will provide feedback to managers regarding overall store performance as it relates to identifying high-end, quality products.
• The Specialist will provide a clean and organized work area to promote a safe environment for employees and customers.
• The Specialist will cross-train in other E-Commerce areas and act as a back-up for other areas as required.
• The Specialist will perform all other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A High school diploma or equivalent is preferred.

Experience:

• 3+ years of Retail, E-Commerce, pawn shop, thrift/antique store, auction house or similar experience.
• Experience developing and delivering a training program.
• Extensive knowledge of and ability to identify high-end products, including but not limited to: antiques, collectibles, art, jewelry, shoes, purses, electronics, furniture and other various items.

Other:

• Able to effectively use Internet Search Engines, Microsoft Office, and other software platforms.
• Able to communicate effectively with customers, managers, supervisors, staff, and peers through verbal and electronic means.
• Able to withstand prolonged standing, reaching, and bending up to 8 hours per day.
• Able to work occasional overtime, including weekends and evenings.

Core Competencies:

• Communication, Level 1
• Customer Focus, Level 1
• Excellence, Level 1
• Knowledge and Skills, Level 1
• Teamwork, Level 1
• Trust, Level 1

Functional Competencies:

• Creativity and Innovation Level 2
• Fostering Learning Level 2
• Presentation Skills

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 259 - Specialist, E-Commerce Dept Number: Varies - Operations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

CARRYING:

Heavy: 45 lbs & over - OCCASIONALLY

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - FREQUENTLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - FREQUENTLY

Below Shoulder - FREQUENTLY

TWISTING - FREQUENTLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - OCCASIONALLY

HEARING - OCCASIONALLY

VISION:

Visual, close - FREQUENTLY

Visual, distant - FREQUENTLY

Visual, depth perception - FREQUENTLY

HANDS/FINGERS:

Simple grasping - FREQUENTLY

Fine Manipulation - FREQUENTLY

Repetitive Movements - FREQUENLTY

WALKING - FREQUENTLY

STANDING - CONTINUOUSLY

SITTING - FREQUENTLY

SPEAKING - FREQUENTLY

OTHER, please describe -