Technical Analyst I - Treasury Application Support

You place great value on building meaningful relationships, and you do so by leveraging your excellent interpersonal skills. You find satisfaction in helping others by offering sound advice. You make the most out of every opportunity. Bring your knowledge, skills, and abilities to us as a Technical Analyst I. You'll be positioned for a great career!

The Technical Analyst Iis responsible for delivering superior services acting as a liaison between the line of business and IT with a focus on end user experience such as user interfacing, user flow, data flow, and/or other UI/UX strategies. Defining and performing analysis, design, programming, planning, implementation, and supporting of some of the most critical systems software and procedures with a focus on our long term technology road map which require technical and systems knowledge. The Technical Analyst manages plans, organizes, and controls projects which have an organizational impact as well as provides day-to-day support for complex applications systems.

Ourmission is toempower our company, teammates andcustomers through thedelivery of resilient andcustomer-centric technology. We achieve this by leveraging our expertise in technology and deepunderstandingofour business units.

* You will write basic business requirements and document customer needs and expectations for simple projects. This includes working on data access, retention specs, data security requirements and report definition for simple projects.
* You will provide basic business process modeling and project estimates for simple projects and system enhancements.
* You will apply business application patches and releases; diagnose and remediate issues with applications; assist with root cause analysis and assist with authoring and maintaining application documentation.
* You will build simple queries, create reports from database repositories and perform simple production deployments.
* You will perform testing on projects and application/system enhancements using the defined methodologies.
* You will keep management informed of progress and issues, particularly as to needed changes in schedule, resources, or product status.
* You will have general technical understanding of single application data flows across multiple applications, software and system integrations, RDBMA principles, tiered environments, Cloud environments, and project management skills.

This level of knowledge is normally acquired through completion of (a/an) Bachelor's Degree in Information Technology or Computer Science or related field of study and/or 1-3 years of directly related experience in Technical Analysis, Data Analytics, or Bank Operations or equivalent combination of education and experience.
* Application data flows across multiple applications
* Software integration, system integration, and technology used
* RDBMS principles and tools
* Tiered environments (e.g. development, testing, UAT, production, DR)
* Application disaster recovery
* SQL Queries a plus
* API experience a plus
* IT and IS standards and concepts
* Banking and payments industry and processes a plus
* Solid conceptual thinking and analytical skills with the ability to provide resolution to problems of a moderate complexity. Enjoy working in teams and across departments to achieve business objectives while building strong relationships to become a trusted advisor and create raving fans. Navigating change by being flexible and adaptable.
* Project Management Methodology (basic framework, phases, artifacts, process, and project funding)
* Quality / Testing Methodologies and tools (experience with tools like Zephyr, HP Quality Center or similar software a plus)
* IT lifecycle Governance
* Ability to effectively plan time, method, manner and sequence of own work assignments
* Agile, waterfall, or other project management strategy
* Oral and written communication skills to effectively represent self and BOKF
* Demonstrated ability to establish and build healthy working partnerships with clients, vendors and peers.
* Strong will for continuous learning and applying better ways of working.
* Self-driven with a strong bias for action and a 'take ownership' attitude.