Digital Product Owner

Summary of Position/Purpose:

TestEquity is looking for a Digital Product Owner to drive innovation and optimization within our multiple eCommerce websites. This role is ideal for a proactive individual with a strong background in Agile Scrum and a proven ability to deliver customer-centric, scalable solutions. The ideal candidate will collaborate across Product, Marketing, Customer Service and more to optimize our websites to improve user experience and increase revenue.

Essential Duties, Functions and/or Responsibilities:

• Strategically develop, maintain and execute digital roadmap that aligns with business objectives and industry trends.
• Effectively oversee and prioritize the digital product backlog, ensuring seamless alignment with strategic business objectives and the goal of reducing customer pain points.
• Work closely with UX/UI designers to improve the user journey and enhance customer experience.
• Collaborate with stakeholders to translate business needs into detailed user stories, acceptance criteria, and wireframes.
• Work closely with UX/UI designers to improve the user journey, enhance customer experience and improve conversion rates.
• Partner with developers and technology teams to ensure efficient and timely execution of features and improvements.
• Monitor eCommerce KPIs, user behavior analytics, and A/B test results to identify opportunities for growth and optimization.
• Participate in Scrum ceremonies including sprint planning, backlog grooming, and daily stand-ups.
• Ensure eCommerce websites remain competitive by staying up to date with industry trends, emerging technologies, and competitor strategies.
• Troubleshoot issues, oversee testing, and ensure the quality and functionality of digital solutions before launch.
• Communicate product updates, progress, and performance insights to key stakeholders and partner with eBusiness Development Manager to drive adoption of new functionality and features.

Education and/or Work Experience Requirements:

• 3+ years of experience as a Product Owner (or similar role) working on a large eCommerce website.
• Strong understanding of large eCommerce websites, customer experience optimization, and conversion rate optimization.
• Hands-on experience with agile methodologies, product management tools (JIRA, Trello, etc.), and data-driven decision-making.
• Familiarity with UX/UI best practices and the ability to collaborate with designers.
• Experience working with tools such as Google Analytics, Google Merchant Center, Google Search Console, Power BI
• Excellent communication and stakeholder management skills.
• Strong problem-solving skills with the ability to balance business needs and technical feasibility.
• Understanding of SEO, digital marketing, and personalization strategies.
• Experience with Optimizely Configured Commerce a plus.

Physical Requirements:

• Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.