Software Implementation Intern

Yarmouth, Maine

0-5%

• Learn software: Test and learn software through trial and error. Use instructional videos and sessions available on Tyler University.
• Build knowledgebase: Create documentation on how software features work
• Track issues: Use tools like Jira to create the problems for bugs
• Attend meetings: Participate in meetings about project status, product demos, and issues
• Collaborate: Work with a cross-functional team
• Help with projects: Assist other team members with projects
• Review processes: Analyze current processes to identify areas for improvement
• Configure software: Customize software to meet client needs
• Implement new features: Test and deploy new features
• Onboard clients: Help new clients transition to new processes

• Pursuing a bachelor's degree or higher in Computer Science, Management Information Science, Business, or a related discipline.
• Solid knowledge or experience with Software Integrations and Cloud Hosted Applications preferred.
• Excellent initiative, interpersonal, collaboration relationship building, and customer service experience involving developing professional relationships with internal and external clients.
• Prior experience identifying, defining, analyzing, and documenting client work processes, data, systems, and/or related activities.
• Solid skills in negotiating and influencing clients to meet their needs by proposing viable solutions are preferred.
• Excellent attention to detail involving documentation and defining specific business processes.
• Strong organizational skills with a proven track record of prioritizing, managing, and executing multiple priorities successfully.
• Ability to work independently and in a team.
• Organizational skills with a proven track record of prioritizing, managing, and executing multiple priorities successfully.
• Analytical and critical thinking skills and experience in the technical environment.
• Proven ability to consult successfully with clients or team members exhibiting sound judgment and presenting viable recommendations.
• Strong written and oral communication including conveying, documenting, preparing, presenting, and training various audiences on both technical and non-technical information.
• Experience or interest with Software Integrations and Cloud Hosted Applications preferred. This may include experience with API's and other third-party software integrations.
• Knowledge and application of relational database design and database structures (i.e. fields, tables, views, database objects, etc.) involving data flow, mapping, conversion scripts, etc.
• Knowledge and experience in creating and executing software test plans and reports.
• Knowledge and application of SQL including coding, modifying existing PL/SQL code, and writing moderately complex queries, scripts, and reports using tools like SQL Plus, SQL report writer, or related technologies.
• Solid knowledge and application of .NET framework (involving HTML, XSL, XML, and related technologies).
• Strong Microsoft Office skills (including but not limited to Visio and related tools).
• Knowledge and understanding of SQL Server and Oracle databases are preferred.
• Tax and appraisal industry and/or product knowledge is a plus.

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