Administrative Associate

Sentara
life insurance, parental leave, paid time off, sick time, 403(b), relocation assistance
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Mar 07, 2025
City/State Norfolk, VA Overview Work Shift First (Days) (United States of America) Sentara Healthcare is currently recruiting for aFull TimeDay Shift Administrative Associate for the Emergency DepartmentatSentara Norfolk General Hospital. Must be available to work 2 Monday shifts, 2 Friday Shifts, and 4 Weekend shifts (Saturday or Sunday) every 6 weeks for this full-time Administrative Associate position. Job Requirements: High School Diploma or Equivalent Medical Office Experience Preferred One of the following four skill levels required:One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc. Position Overview: Provides administrative support to the unit/department(s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills. Click here to learn more about Sentara Norfolk General Hospital! Benefits: Sentara offers an attractive array of full-time benefits to include: Educational assistance up to $5,250 annually Medbridge access for CEUs and patient home programs Sentara hosted education courses with employee discounts Financial support for certifications Generous student debt program (no work commitment required) Relocation assistance Referral bonus program up to $10,000 Up to 23 days of paid time off (includes personal, vacation, and holidays); Up to 5 sick days annually (based on a 40-hour work week); bereavement leave 403(B) with immediate company match, upon hire! 401(A): 3% of annual salary employer contribution (participating divisions) Adoption benefits up to $10,000 Fertility benefits (procedures/medications/IVF) and Surrogacy/Gestational Carrier benefits up to $10,000 combined 4 weeks paid parental leave; caregiver leave up to 2 weeks Paid life insurance (1 times annual salary), short-term and long-term disability Other benefits include medical, dental, vision, auto, home, travel, pet insurance, local gym discounts Wellness programs to include an employee assistance program (mental health support) Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: Administrative Associate, Admin Associate, Clerical Support Job Summary Provides administrative support to the unit/department (s) assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Supports unit/department(s) assigned with excellent computer and clerical skills. One of the following four skill levels required: One year experience in medical environment or Completion of higher level of education requirements or Transferable skills, example: one year or more in a call center, customer service application program, clerical etc. Qualifications: HS - High School Grad or Equivalent (Required) Medical Office Skills Active Listening, Communication, Critical Thinking, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.