Product Specialist

Summary:

This role is responsible for supporting the business strategy for the customer online platforms. Individuals in the Product Specialist role are responsible to collect, analyze, develop, document, communicate business requirements, and support user acceptance testing to achieve business goals. Product Specialist continually seek opportunities to increase customer satisfaction and effectively manage customer expectations.They also display innovation in identifying, proposing, and overseeing the execution of business solutions. Through adaptable communication skills and the ability to translate between technical and business language, they work collaboratively, negotiating requirements across multiple groups. They must have a working knowledge of the product that they support and should be equally aligned with the IT department. Strong leadership, relationship management, interpersonal, negotiation and communication skills are also required. Product Specialist work with business partners within one or more business processes to align technology solutions with business strategies. They support one or more moderately to highly complex business processes. They serve as a team member.

Primary Duties and Responsibilities:

• Conducts data gathering and analysis to understand business strategy requirements

• Contributes to the business short-and long-term planning sessions to ensure understanding of business goals and direction

• Communicates business requirements and functional specifications for the implementation of business solutions

• Participates in Ad-Hoc Testing and Validates Product features and functions

• Supports the Product Owner with prioritizing the product backlog

• Writes user stories for new functionality and ensures new functionality meets the acceptance criteria

• Works with Product Owners to identify dependencies across teams

• Works with development to clarify user story acceptance criteria during a sprint

• Complies with all appropriate policies, procedures, safety rules and regulations

• Performs related duties as assigned

Required Skills and Qualifications:

• Normally requires broad training in fields such as business administration, sales, marketing, organizational development, computer sciences, or similar vocations generally obtained through completion of a four-year Bachelor's Degree Program

• Typically requires 5+ years' of relevant technical or business work experience

• Requires experience/in-depth knowledge of business operations and systems requirements processes

• Minimum 5 years relevant technical or business work experience

• Ability to work collaboratively within a team/group setting and work in a face paced agile environment

• Excellent verbal and written communication skills

• Strong problem solving and analytical skills

• 3+ years of relevant Business Analyst, or Beta Analyst experience in an Agile software product development environment

• Experience in a role with strong requirements elicitation (Business Analyst, Technical Product Manager, consultant, etc.), and proven writing skills including the ability to write concisely and clearly for different audiences

• Experience with Agile backlog/project management tool

• Experience with JIRA and Confluence is a plus

• Ability to clearly and concisely gather, analyzes, prioritize and document information

• Ability to translate business and technical requirements into the form of User Stories

• Ability to communicate effectively, both oral and written, with internal and external stakeholders at multiple levels

• Experience with user-acceptance testing

• Working knowledge of pharmaceutical distribution business

• Demonstrated ability to interpret customer servicing requirements to develop customer approach based on available solutions

• Excellent organizational skills high detail-orientation and strong interpersonal skills required to coordinate information among multiple internal groups

• Experience with Microsoft Office Suite (e.g. Access, PowerPoint, Excel, Word, Project, Visio)

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned