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Front Desk Representative Fall 2025 - Miller Writing Center

Auburn
$12.00 / hr
United States, Alabama, Auburn
1550 East Glenn Avenue (Show on map)
Mar 06, 2025
Position Details
Position Information


Requisition Number Stu04133P
Home Org Name Office of University Writing
Division Name Provost and VP Academic Affair
Position Title Front Desk Representative Fall 2025 - Miller Writing Center
Working Title (if different from Position Title)
Job Summary
The Office of University Writing is seeking a Front Desk Representative who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University.

University Writing seeks to employ a team of students with different life experiences, areas of expertise, knowledge, perspectives, and strengths. Candidates from any academic discipline are encouraged to apply as long as their interests and/or career goals align with the work of the Miller Writing Center and University Writing.
The selection process includes an application and interview. Applications will be reviewed by the hiring committee, which includes current full-time staff members, consultants, and front desk representatives. The hiring committee will review applications using an anonymous review system to help ensure equitable practices. Personal and academic information (name, email, major/program, classification, GPA, etc.) will be removed from the application and will only be released to the hiring committee as needed.
Essential Functions

  • Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues.
  • Navigate the online data management platform (Advise Assist)
  • Understand and execute writing center processes, protocols, and policies
  • Communicate clearly, quickly, and responsibly with clients, full-time staff members, consultants, and other front desk representatives
  • Maintain the confidentiality of client records
  • Work regular weekly shifts as assigned
  • Participate in required trainings, meetings, and professional development activities as assigned




  • Time commitment: Students are expected to work between 7-14 hours/week each semester (depending on their schedule and preference). Front desk shifts will start in August 2025. Renewal is possible pending satisfactory performance.

  • Training requirements: New front desk representatives who start in Fall 2025 are required to complete an asynchronous training module (available August 1) and attend a one day training (tentatively on August 15th). Candidates who are not available for training should consider applying next year.

  • Compensation: Undergraduate front desk representatives will receive an hourly wage of $12.00/hour with $0.25/hour increases in subsequent years.

Minimum Qualifications

  • Undergraduate or graduate student at Auburn University during the 2025-2026 academic year
  • Remain in good academic standing for all semesters employed
  • Available for asynchronous training via Canvas starting August 1
  • Available for mandatory training beginning of the semester
  • Available to work between 7-14 hours/week, beginning in August 2025 depending on availability

Preferred Qualifications
Preference will be given to candidates who are able to demonstrate or have the ability to learn the following skills:

  • Critical thinking and problem solving
  • Interpersonal communication and active listening
  • Intercultural sensitivity and teamwork
  • Time management and organization
  • Software and technology
  • Available to continue working in 2026-2027 academic year

Pay Rate $12.00/hour
Work Hours 7-14
City position is located in: Auburn
State position is located: Alabama
Posting Detail Information


Posting Date 03/06/2025
Closing Date 04/04/2025
EEO Statement
AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Special Instructions to Applicants
Applications are due on Friday, April 4th. Selected candidates will be invited to participate in an interview with the hiring committee and submit contact information for two references. Interviews will take place in late-April.
To begin the application process, complete the online application via AU Human Resources by Friday, April 4. Candidates will submit the following information:
* Personal and academic information (name, email, major/program, classification, GPA, etc.)
* Previous employment information (title, start/end dates, responsibilities, etc.)
* Responses to four open-ended questions (see below for details)

Candidates will be asked to submit responses to open-ended questions because the hiring committee does not review traditional application materials (resumes, CVs, cover letters, etc.). Candidates are encouraged to limit their responses to 1-2 paragraphs for each open-ended question. Applications missing one or more questions will not be considered.
Quick Link for Internal Postings https://www.auemployment.com/postings/51588
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