Air communication Specialist-2 (Flexi)

Sentara
United States, Virginia, Norfolk
6015 Poplar Hall Drive (Show on map)
Mar 06, 2025
City/State Norfolk, VA Overview Work Shift Rotating (United States of America) Sentara Norfolk General Hospital is hiring an Air Communications Specialist 2 for the Nightingale helicopter. This is a Flexi/rotating shift position. The Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment in accordance with regulations as guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center-related documentation of transport requests in addition to other required records required by regulatory agencies and departmental procedures. This role also assists the Transfer Center staff as directed. Public or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute. keywords: Communications Specialist, Monster, Nightingale Helicopter, Transfer Center, Patient Transportation Job Summary The Air Communications Specialist receives, processes and transmits communications using radiotelephone and computer aided dispatching equipment in accordance with regulations as guided by the Federal Communications Commission (FCC) for Nightingale Regional Air Ambulance medical missions and other aircraft. This individual maintains records and communications center-related documentation of transport requests in addition to other required records required by regulatory agencies and departmental procedures. This role also assists the Transfer Center staff as directed. Public or private safety dispatch, or commercial ambulance service communications experience preferable. If no prior experience as listed, customer service call center experience may substitute. Qualifications: HS - High School Grad or Equivalent (Required) Skills Active Listening, Communication, Complex Problem Solving, Critical Thinking, Speaking, Technology/Computer, Typing Speed 30+ WPM Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.