HLA Subject matter Expert, Policies & Procedures WFH/Remote

Job Description:

WHY CHOOSE US?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

WHAT YOU NEED TO KNOW

As the Subject Matter Expert for Process excellence in Laboratory services, you will be responsible for the development and implementation of regulatory and operational processes and documents within HLA.

Oversee and serve as the escalation point for complex process development, review, and implementations for Laboratory Services. Ensure that implementation and defined activities are carried out in accordance with specified objectives within the HLA process.

You will ensure that implementations are completed on time, within budget, and meet goals and objectives of the business unit, and monitor operational execution post implementation, including testing and validation processes.

WHERE YOUR CAREER IS A FORCE GOOD

• Propose, develop, review, and approve operational processes and policy documents; including but not limited to regulatory items, document releases, and annual review of line of service and organization-related documents.
• Research, review, and manage complex process, system, and policy implementations. Resolve issues with the appropriate unit, subject matter expert or process owner.
• Provide escalation point for issues arising between departments and review and approve various communications plans and committee/council charters for critical cross-functional systems.
• Prepare, research, and approve specifications documents and standard procedures for implementation, monitoring, and approval; including but not limited to equipment requirements or equipment life span plans with applicable work locations.
• Ensure compliance with a variety of organizational and system documents, which could include new regulations, manufacturer's direction changes, emerging issues, recalls, and suspensions. Review reports for supplies, equipment, process, and deficiencies.
• Research, prepare, and review validation plans and policies for new processes, equipment, and supplies.
• Oversee monitoring of supplies, equipment, and materials. Provide relevant approvals for RFI and RFP recommendations to purchase equipment, supplies, and material.

Pay Information:

The salary range for this position is $96,800-120k

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

This position can work remote, anywhere in the US.

WHAT YOU NEED TO SUCCEED:

• Bachelor's degree in Science required
• Minimum 7 years of HLA experience.
• Strong organizational skills with the ability to handle multiple priorities; effectively analyze problems and recommend appropriate solutions.
• Excellent written and oral communication skills and ability to deal with all levels of staff.
• Knowledge of word processing, spreadsheet, database, and presentation applications preferred.
• May travel and participate in meetings and conferences throughout Red Cross system

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• HLA software knowledge is a plus (HLA)
• SSDM Experience is a plus
• Red Cross HLA experience is a plus

BENEFITS FOR YOU:

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO (Paid Time Off): Starting at 15 days a year; based on FLSA (Fair Labor Standards Act) status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance Program
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights