BIS Sales Marketing Director

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.

The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

The Director, Business Information Services - Sales & Marketing, is responsible for shaping the technical strategy, defining system architecture, and overseeing implementation of commercial platforms that enable the Dermatology Business Unit's field sales, medical teams, and marketing functions. This highly technical leadership role is responsible for delivering scalable, secure, and integrated technology solutions across CRM, Business Intelligence (BI), data platforms, and other critical commercial systems. The ideal candidate combines deep technical expertise with strong leadership capabilities and a thorough understanding of pharmaceutical commercial operations

Essential Functions of the Job (Key responsibilities)

* Develop the technical roadmap and system architecture for commercial platforms, including CRM (Veeva/Salesforce), BI (Power BI), data integration pipelines, and master data management.

* Lead end-to-end software development lifecycle: requirements gathering, UI/UX design, architecture review, development oversight, QA/testing, deployment, and maintenance.

* Design and oversee scalable system integrations, including APIs, data pipelines, and ETL processes across internal systems and third-party data sources (e.g., IQVIA, claims, SP data).

* Collaborate with business stakeholders to gather functional requirements and translate them into technical specifications and prioritized development plans.

* Guide solution design in partnership with system architects and data engineers to ensure performance, scalability, and compliance.

* Manage a team of developers, business analysts, and vendors to ensure timely and high-quality delivery of technology initiatives.

* Ensure ongoing data integrity, availability, and adherence to key pharmaceutical regulatory standards-such as HIPAA, 21 CFR Part 11, and PDMA-to safeguard compliance and operational excellence.

* Proactively monitor production systems, address issues, and implement system optimizations.

* Lead change management, end-user training, and system adoption strategies across the organization.

* Evaluate and implement emerging technologies that drive innovation, automation, and business value.

Qualifications (Minimal acceptable level of education, work experience, and competency)

* Bachelor's degree in Information Systems, Computer Science, Engineering, or related field (Master's preferred).

* 8+ years of progressive technical experience in Commercial IT, Sales Operations, or enterprise application development, with at least 3 years in a technical leadership role.

* Demonstrated success in leading cross-functional technical teams and managing vendor/partner relationships, leveraging a collaborative and proactive style to align business objectives with technology solution.

* Proven experience architecting and managing pharmaceutical commercial systems, including:

o CRM platforms: Veeva CRM (preferred), Salesforce

o BI tools: Power BI, Tableau, Qlik

o ETL and data integration tools (e.g., Informatica, Azure Data Factory, Talend)

o Data warehousing and modeling (e.g., Snowflake, Redshift, SQL Server)

* Strong understanding of pharmaceutical business processes, including:

o Call planning, sampling, territory alignments, incentive compensation, and HCP targeting

o Field MSL support including KOL development

* Experience working with diverse pharmaceutical data sources:

o IQVIA datasets (PlanTrak, LAAD), claims data (FIA, Copay, Specialty Pharmacy), and digital/multi-channel engagement data

* Knowledge of security frameworks and compliance requirements: HIPAA, 21 CFR Part 11, PDMA

* Familiarity with Agile, Scrum, or hybrid project management methodologies

* Excellent verbal and written communication skills with both technical and non-technical stakeholders.

* Strong analytical, problem-solving, and decision-making abilities.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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