Coordinator for New Student Transitions

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

The mission of the Division of Student Success is to collaborate with the university community to deliver targeted, impactful services that enhance the recruitment, retention, and graduation of a diverse student population. Dedicated to fostering student success, the division provides leadership, guidance, and transitional support designed to equip students with the tools and resources they need from their first day on campus to the moment they receive their diploma, ensuring comprehensive support throughout the entire student lifecycle. This division includes the offices of University Advising, New Student Transitions & First Year Experience, Academic Support Programs, and Educational Opportunity Programs such as TRiO Student Support Services and McNair Scholars.

As part of the Division of Student Success, New Student Transitions & First Year Experience ( NST& FYE) is committed to providing a comprehensive and collaborative approach to ensure the success and retention of our new students. NST & FYE helps new students and their families navigate the transition to college by connecting them to the people, programs, and resources at UNC Greensboro which provide a solid foundation for student success.

NST & FYE offers a range of programs and resources for new students delivered through orientation programs, transition courses, shared learning experiences, and peer support. Drawing from extensive knowledge about the first year experience, NST & FYE educates the campus community about the unique and evolving needs of our new students and their families in order for all of us to provide optimum support inside and outside the classroom.

NST & FYE ultimately encourages new students to explore UNCG, connect to its many resources, and excel academically and personally, while cultivating a sense of Spartan pride and affinity for UNC Greensboro.

The Coordinator develops, markets, implements, and assesses programs for online orientation, first-year engagement for fully online students, and SOAR. This position oversees the recruitment, selection, training, and supervision of online peer mentors and manages the mentorship program for online students.

The Coordinator provides logistical support for key first-year engagement events, including SOAR, NAV1GATE, and other departmental initiatives. They supervise one graduate student and a team of undergraduate students, ensuring effective support for online student engagement programs.

This role represents the department at university-wide events such as Student Affairs and Admissions events and actively participates in campus committees. Additionally, the Coordinator manages program budgets, evaluates initiatives for student impact and return on investment ( ROI), and contributes to improvement planning to enhance outcomes.

The Coordinator reports to the Assistant Director of New Student Transitions within the New Student Transitions and First Year Experience ( NST& FYE) department.