Senior IT Program Manager

Evoke Consulting is a Federal Management Consulting firm specializing in strategic business and technology services areas across the federal market. We provide solutions to agencies and entities including Veterans Affairs, Department of Energy, Department of Agriculture, Department of Defense, and more. We defy the standard employee experience in government contracting with a commitment to providing a wide range of opportunities for our employees to grow professionally and socially by investing more than our competition in training our team and rewarding high performance. Evokers are hard-working, team-oriented, and come from diverse backgrounds and experience levels. We value our employee's idea and act on suggestions for change and development as a firm.

Evoke is seeking a highly skilled and technically proficient IT Program Manager with the ability to manage a complex and fast-paced client environment. This individual will be responsible for overseeing a Firm Fixed Price (FFP) contract and a leading federal, enterprise-wide, IT infrastructure program. The ideal candidate is a seasoned leader with extensive experience in IT operations and successful program execution.

** This position is 100% on-site, Monday through Friday, in NE Washington, DC **

Responsibilities:

• Serve as the primary point of contact for the government and contract stakeholders, ensuring overall contract performance and client satisfaction
• Provide strategic and operational leadership, managing the program's scope, schedule, resources, risks, and quality
• Ensure contract compliance, meeting all deliverables, performance expectations, and service level agreements (SLAs)
• Proactively identify and mitigate risks while maintaining a high level of program execution
• Oversee the implementation of the Quality Control Plan (QCP) as outlined in the PWS
• Develop and manage key Program Management Plans (PMP), including:
  • Communications Plan to ensure clear stakeholder engagement
  • Risk Management Strategy to anticipate and mitigate potential disruptions
  • Work Breakdown Structure (WBS) to drive program execution
• Foster a collaborative and positive work environment that encourages innovation and teamwork
• Coordinate and align operational activities with various IT teams (e.g., Engineering and Security)
• Communicate, escalate, and support troubleshooting of incidents, outages, and degradations, in a timely manner

Education and Years of Experience:

• REQUIRES Master's degree and 7+ years of program management experience in IT operations, OR
  • Bachelor's degree and 10+ years of related experience

Professional Experience and Skills:

• REQUIRES active PMP certification; PgMP is preferred
• Strong knowledge and experience managing federal, enterprise-wide IT infrastructure operations
• Extensive experience managing FFP contracts, with a deep understanding of financial and performance implications
• Ability to navigate high-pressure environments and effectively manage challenging client interactions
• Strong leadership and personnel management experience, overseeing diverse - and geographically dispersed - technical teams
• Proven ability to implement program management best practices and ensure operational efficiency
• Prior experience working within IT or similar federal IT environments
• Strong understanding of government contract compliance and regulatory requirements
• Excellent problem-solving, negotiation, and communication skills
  
  

Security Clearance

• Applicants selected must be eligible to work in the United States, be subject to a government security investigation, and meet eligibility requirements for access to protected information.

Work Location

• Work is required to be performed on-site, Monday through Friday, in NE Washington, DC

Benefits

• This position is paid a base salary based on job family and classification.
• Employees may be eligible to enroll in Evoke's comprehensive benefits program to include:
  1. Health (medical/dental/vision)
  2. 401k program
  3. PTO plan
  4. Paid federal holidays
  5. Short-term and long-term disability
  6. Employee assistance program
  7. & More

Evoke is an equal opportunity employer and all qualified applicants will receive considered for employment without regard to race, color, sex, citizenship, national origin, ancestry sexual oriented, gender identity, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any additional factors protected by local, state, or federal laws.