Youth Case Management Coordinator

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Supervises Family Support Program (FSP) and coordinates targeted case management for children and youth. Helps coordinate Family Support Program (FSP) and Specialized Family Support Program (SFSP) covered services. Assists staff with case management, access to community mental health services, community support, alternative community services, and residential treatment when it is determined to be medically necessary. CCBHC

Supports the Centerstone Mission, Vision and Values in delivering care that changes people's lives. Treats all clients and colleagues with dignity and respect, regardless of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, transgender status, religion, age, disability, military status.

Communicates clearly and appropriately; provides excellent customer service. Adheres to applicable policies and procedures. Regular attendance and punctuality is required.

* Provides supervision and consolation to FSP specialists, other case management and community support providers and interns/practicum students, as assigned to assure quality of services. Providing back up for FSP specialists support and back up on their cases during PTO and other times they are unavailable.
* Centerstone expects all staff to have a strong desire to provide excellent customer experience; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; must possess the flexibility to work with clients at various stages in their personal growth; and to have an attitude of wanting to continuously improve their own performance as well as that of Centerstone. This also includes consistently returning phone calls and e-mails within 24 hours and updating voicemail/out of office e-mail, as well as consistently using pleasant tone and having a helpful attitude.

* Coordinate targeted case management staffings and facilitate seemless transition to other appropriate programs.
* Provides education and communication about FSP and targeted case management services to internal and external providers.
* Completes enrollment for clients entering services, including explaining services, gathering information needed on intake materials, ensuring service recipient understands all forms, assuring signature on appropriate contracts and consents, and submitting materials for processing, conducts assessment and writes assessment summaries, making discharge plans and provide follow up as assigned.
* Assists clients with making linkage with internal and external resources as outlined in treatment plan and in coordination with Integrated Healthcare Services. Maintains appropriate contact with referral sources including providing information on service recipient progress, behavior, and needs (with appropriate releases), and maintaining ongoing consultation when appropriate.
* Identifies and assists with Therapeutic Support Services and Individual Support Services, including completion of required prior authorization from HFS and providing necessary documentation to Accounts Receiveable department as needed.
* Participate in recruitment and hiring, and maintain primary responsibility for training, supervision, disciplinary action, and performance appraisal of assigned staff and interns. Work cooperatively with Coordinator to ensure that clinical supervision is consistently provided and is of the highest quality.
- Effectively communicate via written, verbal, in person and virtual methods.
- Knowledge of guidelines for confidentiality

- Knowledge of applicable regulatory guidelines and codes, agency policies and procedures, and Federal and state laws pertaining to position

- Skill in establishing and maintaining interpersonal relationships with clients and staff

- Skill in utilizing computer databases, such as electronic health records, eQHealth or other such programs.
- Knowledge of community geographical awareness and of community and agency resources.
- Skill in customer service techniques.
- Skill in developing problem solving strategies.
- Skilled in consultation and networking.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. Centerstone does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.