Sr. Analyst, IT Asset Management

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

*** This position must be located in Overland Park, KS. This role is hybrid, and cannot be a remote role.

Job Responsibilities:

• Track all in-scope IT assets in respective asset management tool/application, from acquisition through retirement/disposal, and ensure that all relevant lifecycle transactions are accurately captured in the tool.
• Manage IT assets to maximize value and minimize costs for software licensing, maintenance, hardware assets, and associated service offerings.
• Ensure compliance with assigned SOX controls through monitoring of processes and reporting, including submission of applicable documentation to satisfy compliance requirements.
• Develop and publish reporting and metrics to monitor program health, promote best practices, and support core operational activities.
• Process requests for new software or hardware via standard intake process(es), review for compliance with applicable standards and approval policies, and coordinate with downstream partners as appropriate to ensure requests are completed within agreed timelines.
• Support configuration, maintenance, and ongoing administration of the team's asset management tool/application to optimize functionality.
• Perform analysis and reconciliation support for audits, contract renewals, and other activities as required.
• Identify opportunities and champion efforts to improve the efficiency and effectiveness of ITAM processes and company resources.
• Lead strategic initiatives and complex program management activities for the team, including new systems evaluation, configuration and administration, analysis in support of major projects (eg., audits, enterprise license agreement renewals), new capabilities development, etc.
• Define, create, and implement new processes related to lifecycle management of software and hardware assets.
• Represent the program by educating the organization on established ITAM standards, policies and processes, as well as their value.
• Lead the mentoring of others.
• Also responsible for other Duties/Projects as assigned by business management as needed.

Education:

• Bachelor's Degree - Business, Supply Chain or Information Management (Required)

Work Experience:

• 6+ years experience in Asset Management (Preferred)

Knowledge, Skills and Abilities:

• IT Infrastructure & Software Licensing Expertise: Extensive knowledge in IT infrastructure and hardware asset management, including end user devices, virtualized and cloud environments, with a deep understanding of software licensing terms and conditions, complex metrics, and cost optimization strategies. Proficient in assessing software licensing impacts within all hardware configurations and managing the full software lifecycle from acquisition, to deployment and retirement. Maintaining software governance and remediating risk. Skilled in implementing Software Asset Management (SAM) best practices, to ensure compliance and maximize asset utilization with a strong focus on cost optimization. (Required)
• Oversee and manage relationships with Managed Service Providers (MSPs), ensuring service level agreements (SLAs) are met, performance is optimized, and strategic objectives align with business needs (Required)
• Financial & Procurement Knowledge: Understanding of IT financial management, cost forecasting, and license cost optimization. Proficient knowledge of Ariba Source to Pay and/or Oracle ERP systems. (Required)
• Familiarity with IT Service Management (ITSM) and ITIL and how SAM integrates with change and incident management. Familiarity with IT purchasing, contract negotiations, and vendor evaluation. (Required)
• Exceptional proficiency in both written and verbal communication, with the ability to convey complex information clearly and effectively to diverse audiences. Skilled in creating and delivering impactful presentations tailored to stakeholders at all levels. (Required)
• Process improvement and automation - Identifying inefficiencies in asset tracking and implementing process improvement and automation solutions. (Required)
• Project Management - Ability to manage SAM initiatives, software audits, and enterprise-wide licensing projects. (Required)
• Proven researching ability, and excellent analytical and problem solving skills. (Required)
• Extensive IT Asset Management and Discovery Tools experience (Flexera, ServiceNow, etc.) (Required)
• Ability to connect and influence business partners (peers + 2 levels) across functional organization. (Required)
• Experience implementing and administering ITAM systems as well as integrating with associated systems and processes. (Required)
• Proficiency in advanced Excel functions, including pivot tables and complex formulas such as VLOOKUP, INDEX, CONSOLIDATE, etc. (Required)

Licenses and Certifications:

• IAITAM certification (CSAM, CHAMP, CITAM) highly preferred (Preferred)

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.